Company News Archives

Copier Fax Service Tech Members Receive Silver Seal Award

Copier Fax Business Technologies is pleased to announce that Mike Getman and Andrew Ashead of our award-winning service department recently received the “Silver Seal” award from their Konica Minolta Technical Training back in February 2018. The Silver Seal is granted for excellence in their training and is only awarded to the top 6-15% of Konica Minolta technicians in the entire country.

Mike was granted the Silver Seal Award for his training on the AccurioPress C2070/C2060.

Andrew was awarded for his training on the bizhub C368/C308, C364/C284/C224, C554/C454 & C658/C558.

“Quality of service is one of our top priorities at Copier Fax,” says Al Scibetta, President and Owner of Copier Fax Business Technologies. “This is what helps us stand out from any other office equipment provider.”

Getman has been with Copier Fax Business Technologies since 2013, and Ashead joined the service team in 2017.

Copier Fax Business Technologies is frequently recognized for its top-rated service from Konica Minolta. They have been named a “Pro-Tech Certified Dealer” for 10 years in a row, for their continuous high performance in quality of service. This honor is only named to the top 10 percent of the country. They are the only office dealership within 150 miles of Buffalo, NY to receive this honor.

Copier Fax Business Technologies named Diamond Club Partner

Awards, Company News

Buffalo, NY – Copier Fax Business Technologies, one of the largest office technology providers in Western New York, was named a DocuWare Diamond Club Partner for 2018. This recognition is only awarded to the top-performing dealers in the country. Copier Fax was ranked as a top-performing DocuWare dealer in New York State, and seventh in all of North and South America. They also consistently ranked globally as one of the top performers.

They are the only privately owned company in Upstate New York to hold this distinction.

DocuWare is a global provider of document management software. They’ve been representing DocuWare for nine years, and have been awarded the Diamond Club honors for seven of those nine years.

“Software technology continues to play a major role in the improvement of office workflow,” says David Scibetta, Owner and EVP/CIO of Copier Fax Business Technologies. “The digital revolution is everywhere – not just on our mobile devices.”

The launch of Copier Fax’s Documentelligence™ has played a major role in the success of their software sales and has expanded their client base worldwide. Through DocuWare, CFBT has been helping offices have full document management, as well as complete mobile access to office files from everywhere around the world.

“Technology has made the business world a smaller place,” says Scibetta. “Business people are traveling across the country, and not missing a beat when it comes to their work and access to files back home.”

CFBT created Documentelligence™ to expand their services from hardware to these digital components through DocuWare – converting offices to “smart offices”. Copier Fax’s partnership with the Buffalo Sabres and Pegula Sports and Entertainment has also played a key role in shedding light on these new features.

In addition to the honor of being named a Diamond Club Member, Copier Fax will also be asked to be a member of DocuWare’s advisory board, which allows them to advise DocuWare on future product developments and attend exclusive DocuWare partner events. They will be attending DocuWare Partner Conference in Orlando Florida in May 2018 as part of this honor.

You can also learn more about this partnership, through our feature in Industry Analytsts, Inc. To read the article – CLICK HERE!

CFBT Welcomes Rob Russell

Company News, Employee News

Copier Fax Business Technologies is happy to welcome Rob Russell to our team!

Rob joins us in our IT Department, as an IT and Documentelligence Specialist. He will be focusing his work on networking and hardware connections. He joins us previously as an App Tester and Tech Support, as well as a Junior IT tech from a small software development and IT solutions company.

Rob has a Bachelor’s in Business Administration from the University at Buffalo.

Rob is left-handed, plays roller hockey, and enjoys PC Gaming during his free time.

Welcome, Rob!

CFBT Welcomes Jeff Harvey

Company News, Employee News

Please join us in welcoming Jeff Harvey to the CFBT family.

Jeff is joining our award-winning service team, for delivery, and shipping supply orders.

Jeff has his BA in Classic Studies from the University at Buffalo. He is currently the coach of the UB Men’s B Team for Ultimate frisbee and plays on the local mixed club team called Lake Effect.

Before joining CFBT, Jeff was the manager at Crosby’s Gas Station.

Welcome Jeff!

Copier Fax Business Technologies Named Best Places to Work

Awards, Company News

Copier Fax Business Technologies has been named by Buffalo Business First as one of the Best Places to Work in WNY. This is the fifth year that CFBT has been honored with this nomination.

CFBT has made great efforts to continually have a strong, family-like work environment. From monthly birthday celebrations to company picnics, and an “open-door” policy with management, CFBT is proud to have the efforts have been recognized.

This honor was celebrated on Thursday, March 15th at the Buffalo Business First Best Places to Work luncheon, held at Buffalo Riverworks. It is a great honor to be among the other nominated businesses, in this very select group. Thank you to all of our employees for their kind words and support through this nomination process.

CFBT Welcomes Adam Hockenberry

Company News, Employee News

Please join us in welcoming Adam Hockenberry to the CFBT family. Adam is the newest addition to our award-winning Service Team and he will also be assisting with deliveries!

Adam joins us from Elbers Landscape, where he worked as a mechanic. He comes to CFBT with a mechanical mindset, but he is also a self-proclaimed professional napper and video gamer. He loves cars – and is currently in the process of rebuilding and modifying his first truck that he’s had since he was 16. He can name any vehicle by the sound of its exhaust or from looking at its tail lights.

His fun personality and hard work ethic will make him a perfect fit at CFBT. Welcome, Adam Hockenberry!

Kate Bluhm Featured in The Cannata Report

Company News, Employee News

CFBT’s Client Support Representative has recently been featured in the Cannata Report, a publication that is “the leading intelligence resource for imaging reseller principals and senior executives across the business technology, managed services, and imaging industry.”

In the Cannata Report article, titled ” Working Class Heroes: From the Streets to the Executive Suites,” highlighted various positions and duties that can be found at independent dealers.

Kate was featured among about a dozen other industry leaders, ranging from owners of the company to Service Leaders, Sales Executives, and more!

Kate joined CFBT in February 2016 as the “bridge between sales and service.” She trains the customers on the new equipment, while also working with the salespeople to ensure a smooth transition as a CFBT partner. Most of her time is spent out of the office, working at the various offices of our customers.

In the article, Kate mentions the pleasure it has been to meet and learn about so many different types of businesses and people.

Congratulations to Kate for being featured in this prestigious publication, and for representing our company in such a great way.

What is CFBT’s Business Automation?

Company News, Product News

In conjunction with the launch of our Workplace of the Future line, we also open the doors for what we like to call “Business Automation”.

Business Automation is an office “way of life” that we push for every business to try and achieve. Business Automation could be credited as the reason we created Documentelligence™- which converts your office to a smart office through hardware, software, and document management. It’s the “Where?” “Why?” and “How?” we improve proficiency, efficiency, and bottom-line cost savings.

When offices adopt and embrace modern technology – with both hardware and software, they have the potential to improve many different facets of their business:

Morale. It’s the simplest improvement in Business Automation. Having a machine that works, or easy access to a file goes a long way in reducing stress for your employees.

Employee Productivity. How much time is wasted when your employees do something “manually”; searching for a paper file, hand-writing documents, waiting for a print? This list goes on. While all of these simple little tasks don’t seem like they eat up a lot of time – over a year, and many years, this time adds up and it is wasted company dollars that could be spent on more productive things.

Hardware Costs. Your copy machine is extremely old. The pros – it’s paid off. The cons – it is constantly broken, and the prints look terrible. You may have multiple machines that could be combined into one fantastic machine, and it takes forever to print your documents. In the big picture – what is better for the cost and productivity of your business? We will show you the difference.

Space. Filing cabinets, a multitude of big old machines, paper after paper. This space could be used by either more employees or smaller rent when you locate to a more efficient space. Whether we digitize your paper files, combine your hardware machines, or implement software that improves the flow of your office – we encourage you to make the most out of the money per square footage your spending.

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