Jim Bodie Named Vice President of Service at Copier Fax Business Technologies

Buffalo, NY – Copier Fax Business Technologies is pleased to announce that Director of Service, Jim Bodie has been named Vice President of Service, after over 30 years working for the company.  Jim’s responsibilities will fall in line with the incredible work he has been doing in leading the company’s service department, while also expanding his leadership to overall company operations.

Jim joined Copier Fax Business Technologies in 1992, just a little over a year into the founding of the company in 1990 by Andrea and Al Scibetta.  During his time with the company, he oversaw his team adapting to astronomical technology changes in the industry, especially since businesses in 1991 didn’t even have the internet, let alone the cloud-based digitized technology in today’s devices.

In addition to the everchanging technology, he also was part of revolutionary growth, having started as one of three employees, and now the company works as a multi-million-dollar operation with over 30 employees.

The service team that Jim oversees has been acknowledged as one of the best in the industry.  For 14 straight years, Copier Fax has been recognized as a Konica Minolta Pro-Tech Service Provider.    Very few companies have achieved this level of recognition 14 straight times. Konica Minolta exhaustively evaluates dealers to find those with the very highest level of technical expertise, personalized service, and customer satisfaction.  Additionally, his service team members have accumulated over 30 Silver Seal awards throughout the company’s history, which is granted for excellence in their training, and is only awarded to the top 15% of Konica Minolta technicians in the entire country.

Jim’s Award-Winning Service team has earned him great respect in the office technology industry.  He is a frequent speaker at dealer conferences, conventions, and industry buying groups. He has also held several boards of director positions from various industry organizations as well.

“We’re honored to have Jim as part of this company, especially for over 30 years,” says Copier Fax Business Technologies President, David Scibetta.  “His leadership and expertise have undoubtedly played a key role in the company’s growth and prosperity.”

The promotion comes after the passing of company co-founder, Al Scibetta in January 2022.  It was Al that hired Jim and leaned on his leadership for the service department.

“He understands the dynamic and tone of this family-owned business like no other,” says David Scibetta.” It’s great working with someone that knows and respects the standards established by my Dad.”

Jim is a graduate of Bryant & Stratton College and is a proud Veteran of the United States Coast Guard.

CFBT Receives 2022 Customer Service Champion Award

Buffalo, NY – Copier Fax Business Technologies has been recognized by DocuWare as a 2022 Customer Service Champion.

The Customer Service Champion Award has been awarded to partners who have provided their customers with top service in DocuWare support.

The award showcases CFBT’s ongoing commitment to helping customers shift into a digital environment when it comes to everyday internal processes, such as Accounts Payable, Accounts Receivable, Human Resources, and more.

With over 800 DocuWare providers throughout the world, CFBT was one of only 15 other partners to be recognized by the company.

DocuWare is a global provider of document management software.  CFBT has been a DocuWare provider for over ten years and has received numerous recognitions from the company, including multiple years as a Diamond Club provider.

Copier Fax Business Technologies continues to be an industry leader in customer service and technician achievements.  As one of the largest office technology dealers in the region, the efforts for strong customer service has been an important factor in this continual success.

Passing of Al Scibetta

It is with great sadness that we inform you of the passing of Copier Fax Business Technologies President, Al Scibetta.  Al passed away peacefully on January 2nd, 2022 after a brief illness.

Al co-founded Copier Fax Business Technologies with his wife, Andrea Scibetta in 1990 as a Konica Minolta dealer.  Over the past 30 years, the company has grown to over 32 employees and has evolved as one of the top office technology providers in the region.

Al was an icon in the office technology industry.  He was a frequent guest speaker and presenter at Select Dealer Group conferences, Konica Minolta conferences, and other related panels across the country.  Additionally, under Al’s leadership, Copier Fax was named a Konica Minolta Dealer Award of Excellence and received several local recognitions for business growth, Best Places to Work, and ranking as one of Buffalo’s Top Private Companies.

Al is known for his philanthropic work in the WNY Community.  This includes years of support for Summit Education Center, Buffalo Hospice, Roswell Park, and Child & Family Services of WNY.

He also served for several years as a Cardinal O’Hara Board of Directors.

Since 1997, Al’s son David Scibetta joined Copier Fax Business Technologies as a partner.  Together, with Andrea the company grew to the full-service technology partner it is known as today.

Al had very strong relationships with his employees, industry colleagues, and clients, many of whom he considered his friends.  He made every person he met feel welcomed, and always loved to share a good laugh.

Al was a big fan of the Buffalo Bills and Buffalo Sabres but was especially known for his love of the New York Yankees.  He also had a great love for Italian cooking and was famous for his homemade pizzas from scratch.

He also loved our country, having served in the United States Army, and was passionate about the success and well-being of all levels of government.

From all the great accomplishments and adventures in life, his family was the root of his happiness.  Al leaves his business partner, travel companion, and beloved wife of 27 years, Andrea.  He also leaves his children, David (Heather), Paul (Krissy), Angela, Anthony (Jessica), and George as well as 11 grandchildren (and one on the way).  He was a cherished brother, uncle, cousin, godfather, and friend to many people.

A celebration of Al’s life will be held later this year.

Copier Fax Recognized with COVID-19 Leadership and Community Engagement Award

COVID-19 has taught us all to expect the unexpected.  It also taught us to be prepared – should we have to work remotely again while practicing healthy measures inside the workplace to stay safe.

Copier Fax Business Technologies was honored by the Tonawanda Chamber of Commerce with the Covid-19 Leadership and Community Engagement Award in honor of our efforts in helping businesses throughout WNY use technology to help navigate the challenges from COVID-19.The chamber decided to “recognize one chamber member who, during the pandemic, demonstrated an exemplary level of leadership and community engagement.  This recognition includes assistance with the needs of the community and servicing the needs of customers and employees.”

Near the beginning of the pandemic, Copier Fax quickly recognized that technology was going to play a key role in allowing businesses to carry on.  It started with helping businesses work remotely, while still maintaining full access to their office documents, and maintaining productivity despite the fact that the physical office was closed.

From there, the services and technology offerings were quickly expanded to include devices that allow contact-less checking and deliveries, temperature scans, and even cameras that can detect if a visitor is wearing a face covering. From corporate offices to health care centers, such as nursing homes, to schools, municipalities, and even the KeyBank Center, Copier Fax was able to work with each business to customize a program using technology to keep everyone open, and more importantly, safe.

“A lot of the systems and technology that was put in place seems to be permanent for most of these businesses,” says David Scibetta, EVP/CIO of Copier Fax Business Technologies.  “Health benefits aside, the technology has dramatically helped businesses improve their workflow and efficiency.”

Although many businesses are open, it is still uncertain when someone will need to work from home – even if it is temporary.  Copier Fax allowed this option to continue on seamlessly.

The award was presented at a special dinner on November 3rd, 2021, which included several recognitions from dignitaries at all levels of government in New York State.  Accepting the award was CFBT’s Regional Sales Manager, Dave DeMizio.

To learn more about our COVID-19 programs, CLICK HERE.

Rob Russell Named DocuWare System Consultant

Copier Fax Business Technologies is proud to announce that Rob Russell has received his certification as a DocuWare System Consultant (DSC).  This certification recognizes his responsibility for the technical consulting, installation and implementation, customer training as well as the ongoing support and maintenance of DocuWare.
Rob has been an IT Specialist with Copier Fax Business Technologies since 2018. He has specialized in networking and hardware connections.  Before joining Copier Fax, he previously worked as an App Tester and Tech Support, as well as a Junior IT tech f0r a small software development and IT solutions company.
DocuWare is a global provider of document management software.  Copier Fax has only recently added software solutions as part of their office services, making this global ranking even more impressive.  They’ve been representing DocuWare for over ten years, and have received numerous awards and recognition from the company for being one of the top providers of this state-of-the-art system.
Through DocuWare, CFBT has been helping offices have full document management, as well as complete mobile access to office files from everywhere around the world.

CFBT Welcomes Ian Shorthouse

CFBT is pleased to announce the hiring of Ian Shorthouse, as our new Senior Strategic Territory Manager!
Ian joins us as a graduate of the University at Buffalo and an experienced sales representative in the office technology industry. He is planning on using his experience to grow the CFBT portfolio, while also educating and guiding clients on how our hardware and software solutions can help them grow.
Outside of CFBT, he is co-chair of the Par Fore a Mission Golf Classic, which benefits the Community Missions of Niagara Frontier.
He resides in the village of Hamburg, where he also enjoys playing Hockey, Golf, and spending time with friends and family.
Welcome, Ian Shorthouse!

Jason Krempholtz Named Director of IT

Copier Fax Business Technologies is proud to announce the promotion of Jason Krempholtz to Director of I.T.
Jason has been with Copier Fax for over seven years, as a staple in our IT Department.
His new position has him in charge of all operations in the department, plus expanding his IT work into other departments within the company – especially Managed Print Services.
Congratulations, Jason!
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