September 2017 Newsletter
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Al Scibetta Named Presenter at SDG
Buffalo, NY – Copier Fax Business Technologies’ President and Owner, Al Scibetta was honored with presenting and facilitating a best practices discussion at the September 2017 Select Dealer Group conference in Chicago, IL.
His topics ranged from employee relations, business expenses, and various sales and transactional programs.
Select Dealer Group, or SDG is comprised of office equipment and systems dealer members who are serious about implementing the Model for Success in their dealerships. Because of the collaborative nature of the SDG, membership is limited to one dealer from each market territory
Meetings are designed to provide strategies, encouragement, and support, with the ultimate goal of improving sales and the customer experience.
If you have any feedback for Al, on what you like or dislike about the office technology industry, please send him an email at ascibetta@copierfaxbt.com. Your feedback is greatly appreciated and will be used for future conferences as well as efforts at both CFBT and the office technology industry.
Copier Fax Ranked Top Seller of The Receptionist
Buffalo, NY – Copier Fax Business Technologies has been recognized as one of the top sellers of “The Receptionist” in the country for Konica Minolta.
This new visitor management system allows tracking of everyone who enters the office building. Guests check in with “The Receptionist,” who will then keep a visitor log, take photos of your visitors for identification, and print custom visitor ID badges, which include the visitor’s photo and company logo. It also tracks all deliveries, legal documents, and general visitor notifications. Employees receive a notification when their guests check in.
The system can also provide instructions and information for guests that arrive. For larger buildings, this could include which floor or room to enter, waiting room instructions, directions to conference rooms, and more.
Implementation of this innovative program is executed on an iPad, with additional software programs that sync with the office IT system.
This technology is not meant to replace a current receptionist; rather, it is designed to help productivity. A study from Carnegie Mellon University found that people who were interrupted during a cognitive skill test performed 20% worse than those who weren’t interrupted.
“The role of the receptionist has evolved dramatically, thanks to modern technology,” says Al Scibetta, Owner and President of Copier Fax Business Technologies. “Their skills have expanded to be an important asset to all departments, and this technology will help them be as productive as possible with their duties.”
Additionally, this program is designed to dramatically improve office security. This includes visitor privacy, tracking, and identification. Businesses will be able to know exactly who came through the door, and at what time, with an accompanying picture of the individual.
The Receptionist is on display at Copier Fax Business Technologies’ Buffalo showroom. In-office demonstrations and trials are also available upon request.
August 2017 Newsletter
Our August 2017 Newsletter is here!
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Copier Fax Serviceman Receives Top Honors
Chris Stolzman, a Service engineer at Copier Fax Business Technologies was recently recognized by Konica Minolta as one of the the top technical training students in the country. Stolzman received the Silver Seal of Excellence Award, after his recent training for models C368, 308, 224, 284, 364,454,554,558, 656, and 658.
These machines are the most popular hardware equipment provided by Copier Fax Business Technologies.
“Quality of service is one of our top priorities at Copier Fax,” says Al Scibetta, President and Owner of Copier Fax Business Technologies. “This is what helps us stand out from any other office equipment provider.”
Stolzman has been with Copier Fax Business Technologies since 2010 and was named April’s Employee of the Month, earlier this year.
Copier Fax Business Technologies is frequently recognized for its top-rated service from Konica Minolta. They have been named a “Pro-Tech Certified Dealer” for 10 years in a row, for their continuous high performance in quality of service. This honor is only named to the top 10 percent of the country. They are the only office dealership within 150 miles of Buffalo, NY to receive this honor.
The picture is Chris Stolzman, receiving his honor from our Director of Services, Jim Bodie.
Congratulations Chris!
CFBT Welcomes Justin MacFarland
Please join us in welcoming Justin MacFarland to the CFBT Family. Justin will be working out of the Buffalo office as a Document Solutions Specialist.
He will be focusing his work on the South Towns Territory, where is is a proud resident, with his wife and four kids.
When Justin is not at CFBT, he is serving as the President of one of the largest elite travel baseball programs in Western New York, Titans Baseball. He has been a coach with this program for over 15 years.
Welcome Justin!
CFBT Welcomes Andrew Ashead
Please join us in welcoming Andrew Ashead to the CFBT family. Andrew will be working as a Document Solutions Specialist in our Buffalo office!
Andrew comes to us from TruGreen Lawn Care, as a sales representative, after working for Macy’s in State College Pennsylvania. He is a graduate of Pennsylvania School of Technology, with an associate’s degree in information technology.
Andrew is an active member of Buffalo Niagara 360, which is a young professionals group that is a part of the Buffalo Niagara Partnership. He also is an avid guitar player, hiker, reader, and fan of video games!
Welcome, Andrew Ashead!
Konica Minolta Acquires Muratec
As of August 1, 2017, Konica Minolta Business Solutions U.S.A. has acquired Muratec, which is now considered a wholly-owned subsidiary. Muratec will retain the name and independence as a Konica Minolta division.
Ther
e will be no change in operations, but the ultimate goal of this transaction was to provide dealers and partners with additional products and services. Konica Minolta plans to invest in Muratec technology, to enhance adjacency product sales, including digital label presses.
Copier Fax Business Technologies will be keeping our finger on the heartbeat, and sharing with you the latest and greatest technology that may come from this new acquisition. If you have a Muratec product, please know that you will continue to receive the utmost quality and service.
If you have any questions, please call us at 716-853-5000.
Copier Fax Business Technologies Invited to NHL Awards
As
a proud partner of the Buffalo Sabres, along with the newly announced four-year extension as the “Official Office Technology Company of the Buffalo Sabres,” Copier Fax Business Technologies had the honor of attending the NHL Awards on Wednesday, June 21st in Las Vegas, Nevada.
This partnership experience at the NHL Awards also included attending the draft for the newly announced expansion team, The Las Vegas Golden Knights.
CFBT President and Owner Al Scibetta, along with EVP/CIO and Owner David Scibetta has the honor of representing Copier Fax Business Technologies at this event and joined several other major Pegula Sports and Entertainment/Buffalo Sabres partners, including Roswell Park Cancer Institute, North American Breweries, Keybank, Falls View Casino, and Freed Maxick.
Copier Fax Business Technologies is the Official Office Technology Company of the Buffalo Sabres, which means they proudly provide all hardware equipment for the Buffalo Sabres organization, in both the area and corporate offices, as well as equipment at 716 Food and Sports, and for the Rochester Americans.
Andrea Scibetta named President of Buffalo Niagara Medical Campus Rotary Club
On Monday, June 19th, Copier Fax Business Technologies’ Owner and CEO, Andrea Scibetta, was sworn in as President of the Buffalo Niagara Medical Campus Rotary Club. Andrea is a charter member of this organization, which was founded in 2014, and within three short years has become one of the largest clubs in Western New York and Southern Ontario. She is the third President to hold office in this club.
Rotary is an internal organization, consisting of over 1 million Rotarians around the world. It is comprised of community business leaders that come together to perform “Service Above Self.”
The Buffalo Niagara Medical Campus has raised money to support the Health Sciences Charter School, Anti Malaria Foundation, Himalayan Health Care, Bihari Relief Foundation, Amor & Heritage, Kevin Guest House Expansion Security System, Ride for Roswell, Polio Plus, Rotary International Foundation, Moot Center Carden, and YIMBY Community Event. They also join Rotary’s mission to eradicate polio from the world.
Andrea will be serving a one-year term, and is looking forward to leading the way to help make our community a better place!
In this picture, Andrea is with Rotary International President Ian Risely.