Category Archives: Company News

The Buffalo Niagara Business Ethics Award (BNBEA) was established in 2007 to identify and honor companies that demonstrate a firm commitment to ethical business practices in daily operations, management philosophies, and responses to crises or challenges.

Each year, BNBEA celebrates business ethics by honoring local companies that display business ethics both internally and externally. Finalists and award recipients are recognized at our annual celebratory luncheon event in May at which time the Crystal Award is presented to the recipient companies.

After several years of applying for this great honor, CFBT was very proud to be considered a finalist for the Business Ethics Award.  The ultimate goal was to win the Crystal Award in our category, which is considered the highest honor and demonstration of ethical practices.

CFBT has the opportunity to achieve the Crystal Award again in 2019.

Copier Fax Business Technologies’ EVP/CIO David Scibetta proudly accepted the 2018 Diamond Club Partner recognition from DocuWare, and the 2018 DocuWorld summit, held in Orlando Florida.

This recognition is only awarded to the top-performing dealers in the country.  Copier Fax was ranked as a top-performing DocuWare dealer in New York State, and seventh in all of North and South America. They also consistently ranked globally as one of the top performers.

They are the only privately owned company in Upstate New York to hold this distinction.

DocuWare is a global provider of document management software.  They’ve been representing DocuWare for nine years, and been awarded the Diamond Club honors for seven of those nine years.

“Software technology continues to play a major role in the improvement of office workflow,” says David Scibetta, Owner and EVP/CIO of Copier Fax Business Technologies.  “The digital revolution is everywhere – not just on our mobile devices.”

The launch of Copier Fax’s Documentelligence™ has played a major role in the success of their software sales and has expanded their client base worldwide.  Through DocuWare, CFBT has been helping offices have full document management, as well as complete mobile access to office files from everywhere around the world.

“Technology has made the business world a smaller place,” says Scibetta. “Business people are traveling across the country, and not missing a beat when it comes to their work and access to files back home.”

CFBT created Documentelligence™ to expand their services from hardware to these digital components through DocuWare – converting offices to “smart offices”. Copier Fax’s partnership with the Buffalo Sabres and Pegula Sports and Entertainment has also played a key role in shedding light on these new features.

In addition to the honor of being named a Diamond Club Member, Copier Fax will also be asked to be a member of DocuWare’s advisory board, which allows them to advise DocuWare on future product developments and attend exclusive DocuWare partner events.

Buffalo, NY – Copier Fax Business Technologies’ EVP/CIO David Scibetta proudly accepted the 2018 Diamond Club Partner recognition from DocuWare, and the 2018 DocuWorld summit, held in Orlando Florida this past month.

This recognition is only awarded to the top-performing dealers in the country.  Copier Fax was ranked as a top-performing DocuWare dealer in New York State, and seventh in all of North and South America. They also consistently ranked globally as one of the top performers.

They are the only privately owned company in Upstate New York to hold this distinction.

DocuWare is a global provider of document management software.  They’ve been representing DocuWare for nine years, and have been awarded the Diamond Club honors for seven of those nine years.

“Software technology continues to play a major role in the improvement of office workflow,” says David Scibetta, Owner and EVP/CIO of Copier Fax Business Technologies.  “The digital revolution is everywhere – not just on our mobile devices.”

The launch of Copier Fax’s Documentelligence™ has played a major role in the success of their software sales and has expanded their client base worldwide.  Through DocuWare, CFBT has been helping offices have full document management, as well as complete mobile access to office files from everywhere around the world.

“Technology has made the business world a smaller place,” says Scibetta. “Business people are traveling across the country, and not missing a beat when it comes to their work and access to files back home.”

CFBT created Documentelligence™ to expand their services from hardware to these digital components through DocuWare – converting offices to “smart offices”. Copier Fax’s partnership with the Buffalo Sabres and Pegula Sports and Entertainment has also played a key role in shedding light on these new features.

In addition to the honor of being named a Diamond Club Member, Copier Fax will also be asked to be a member of DocuWare’s advisory board, which allows them to advise DocuWare on future product developments, and attend exclusive DocuWare partner events.

You can also learn more about this partnership, through our feature in Industry Analytsts, Inc.  To read the article – CLICK HERE!

Buffalo, NY – Copier Fax Business Technologies, one of the largest office equipment and software companies in Buffalo, NY, has been honored with the 2018 Pro-Tech Service Award from Konica Minolta.  This award recognizes Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction and is only awarded to the top 10% of the company’s dealerships.

“This year marks the 30^th year of the Pro-Tech program,” says James Ingrassia, Vice President, Solutions Support Division, Konica Minolta Business Solutions U.S.A., Inc.  “That is indeed a testament to the fact that Konica Minolta has the highest quality Dealer Partners and surely reflects that KMBS customers are offered the most professional and reliable service available.

Led by Director of Service, Jim Bodie, Copier Fax is the only dealership within 150 miles of Western New York to receive this honor and is one of only a few Konica Minolta dealers in the country to receive this honor for ten years in a row.

To attain the Pro-Tech standard, each element of Copier Fax Business Technologies’ operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems, and customer satisfaction ratings.

“Our incredible service team has played a key role in giving our company a definable difference in Western New York,” says Copier Fax Business Technologies President and Owner, Al Scibetta.  “They are constantly working to advance their skills and education to stay up to date with the latest technology, in addition to always representing our company with strong customer service skills.”

In addition to the Pro-Tech certification, the Service Department has proudly accumulated over 30 Silver Seal awards throughout the company’s history.  This Silver Seal is granted for excellence in training and is only awarded to the top 6-15% of Konica Minolta technicians in the entire country.

Representatives from Copier Fax are continually highlighted on national industry-related outlets for their leadership in the office technology community.  The Pro-Tech award reflects their continued success in holding a high standard of quality in product and service.