CFBT Accepts 2018 Diamond Club Partnership

IMG_0598Copier Fax Business Technologies’ EVP/CIO David Scibetta proudly accepted the 2018 Diamond Club Partner recognition from DocuWare, and the 2018 DocuWorld summit, held in Orlando Florida.

This recognition is only awarded to the top-performing dealers in the country.  Copier Fax was ranked as a top-performing DocuWare dealer in New York State, and seventh in all of North and South America. They also consistently ranked globally as one of the top performers.

They are the only privately owned company in Upstate New York to hold this distinction.

DocuWare is a global provider of document management software.  They’ve been representing DocuWare for nine years, and been awarded the Diamond Club honors for seven of those nine years.

“Software technology continues to play a major role in the improvement of office workflow,” says David Scibetta, Owner and EVP/CIO of Copier Fax Business Technologies.  “The digital revolution is everywhere – not just on our mobile devices.”

The launch of Copier Fax’s Documentelligence™ has played a major role in the success of their software sales and has expanded their client base worldwide.  Through DocuWare, CFBT has been helping offices have full document management, as well as complete mobile access to office files from everywhere around the world.

“Technology has made the business world a smaller place,” says Scibetta. “Business people are traveling across the country, and not missing a beat when it comes to their work and access to files back home.”

CFBT created Documentelligence™ to expand their services from hardware to these digital components through DocuWare – converting offices to “smart offices”. Copier Fax’s partnership with the Buffalo Sabres and Pegula Sports and Entertainment has also played a key role in shedding light on these new features.

In addition to the honor of being named a Diamond Club Member, Copier Fax will also be asked to be a member of DocuWare’s advisory board, which allows them to advise DocuWare on future product developments and attend exclusive DocuWare partner events.

CFBT Accepts Diamond Club Partnership at DocuWorld 2018

Buffalo, NY – Copier Fax Business Technologies’ EVP/CIO David Scibetta proudly accepted the 2018 Diamond Club Partner recognition from DocuWare, and the 2018 DocuWorld summit, held in Orlando Florida this past month.

IMG_0598This recognition is only awarded to the top-performing dealers in the country.  Copier Fax was ranked as a top-performing DocuWare dealer in New York State, and seventh in all of North and South America. They also consistently ranked globally as one of the top performers.

They are the only privately owned company in Upstate New York to hold this distinction.

DocuWare is a global provider of document management software.  They’ve been representing DocuWare for nine years, and have been awarded the Diamond Club honors for seven of those nine years.

“Software technology continues to play a major role in the improvement of office workflow,” says David Scibetta, Owner and EVP/CIO of Copier Fax Business Technologies.  “The digital revolution is everywhere – not just on our mobile devices.”

The launch of Copier Fax’s Documentelligence™ has played a major role in the success of their software sales and has expanded their client base worldwide.  Through DocuWare, CFBT has been helping offices have full document management, as well as complete mobile access to office files from everywhere around the world.

“Technology has made the business world a smaller place,” says Scibetta. “Business people are traveling across the country, and not missing a beat when it comes to their work and access to files back home.”

CFBT created Documentelligence™ to expand their services from hardware to these digital components through DocuWare – converting offices to “smart offices”. Copier Fax’s partnership with the Buffalo Sabres and Pegula Sports and Entertainment has also played a key role in shedding light on these new features.

In addition to the honor of being named a Diamond Club Member, Copier Fax will also be asked to be a member of DocuWare’s advisory board, which allows them to advise DocuWare on future product developments, and attend exclusive DocuWare partner events.

You can also learn more about this partnership, through our feature in Industry Analytsts, Inc.  To read the article – CLICK HERE!

New Fleet added for Copier Fax Business Technologies

Buffalo, NY – In partnership with VSP Graphics, Copier Fax Business Technologies is happy to announce a new and improved service fleet hitting the road. IMG_9942

First to launch is a new service van, that will be able to better accommodate production print repairs – through holding larger parts and equipment.

The new fleet includes nine new Nissan Rogues, with a fresh new design that will be rolling out throughout May.

This is also in conjunction with a new delivery truck that was rolled out earlier in the year.

As we continue to grow, and work to provide exemplary service for our customers – it is important to use to also provide the necessary tools for our team, to make this happen!

Thank you VSP for your great work!

CFBT Honored with Pro-Tech Certification for 11th Year!

2018_PROTECH_EMAIL_LOGO_CopierFax_BuffaloBuffalo, NY – Copier Fax Business Technologies, one of the largest office equipment and software companies in Buffalo, NY, has been honored with the 2018 Pro-Tech Service Award from Konica Minolta.  This award recognizes Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction and is only awarded to the top 10% of the company’s dealerships.

“This year marks the 30th year of the Pro-Tech program,” says James Ingrassia, Vice President, Solutions Support Division, Konica Minolta Business Solutions U.S.A., Inc.  “That is indeed a testament to the fact that Konica Minolta has the highest quality Dealer Partners and surely reflects that KMBS customers are offered the most professional and reliable service available.

Led by Director of Service, Jim Bodie, Copier Fax is the only dealership within 150 miles of Western New York to receive this honor and is one of only a few Konica Minolta dealers in the country to receive this honor for ten years in a row.

To attain the Pro-Tech standard, each element of Copier Fax Business Technologies’ operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems, and customer satisfaction ratings.

“Our incredible service team has played a key role in giving our company a definable difference in Western New York,” says Copier Fax Business Technologies President and Owner, Al Scibetta.  “They are constantly working to advance their skills and education to stay up to date with the latest technology, in addition to always representing our company with strong customer service skills.”

In addition to the Pro-Tech certification, the Service Department has proudly accumulated over 30 Silver Seal awards throughout the company’s history.  This Silver Seal is granted for excellence in training and is only awarded to the top 6-15% of Konica Minolta technicians in the entire country.

Representatives from Copier Fax are continually highlighted on national industry-related outlets for their leadership in the office technology community.  The Pro-Tech award reflects their continued success in holding a high standard of quality in product and service.

Copier Fax Service Tech Members Receive Silver Seal Award

IMG_0361Copier Fax Business Technologies is pleased to announce that Mike Getman and Andrew Ashead of our award-winning service department recently received the “Silver Seal” award from their Konica Minolta Technical Training back in February 2018. The Silver Seal is granted for excellence in their training and is only awarded to the top 6-15% of Konica Minolta technicians in the entire country.

Mike was granted the Silver Seal Award for his training on the AccurioPress C2070/C2060.

Andrew was awarded for his training on the bizhub C368/C308, C364/C284/C224, C554/C454 & C658/C558.

“Quality of service is one of our top priorities at Copier Fax,” says Al Scibetta, President and Owner of Copier Fax Business Technologies.  “This is what helps us stand out from any other office equipment provider.”

Getman has been with Copier Fax Business Technologies since 2013, and Ashead joined the service team in 2017.

Copier Fax Business Technologies is frequently recognized for its top-rated service from Konica Minolta.  They have been named a “Pro-Tech Certified Dealer” for 10 years in a row, for their continuous high performance in quality of service.  This honor is only named to the top 10 percent of the country.  They are the only office dealership within 150 miles of Buffalo, NY to receive this honor.

Copier Fax Business Technologies named Diamond Club Partner

Buffalo, NY – Copier Fax Business Technologies, one of the largest office technology providers in Western New York, was named a DocuWare Diamond Club Partner for 2018.  This recognition is only awarded to the top-performing dealers in the country.  Copier Fax was ranked as a top-performing DocuWare dealer in New York State, and seventh in all of North and South America. They also consistently ranked globally as one of the top performers.

DocuWare_Partner_DiamondClub_RGB_500pxThey are the only privately owned company in Upstate New York to hold this distinction.

DocuWare is a global provider of document management software.  They’ve been representing DocuWare for nine years, and have been awarded the Diamond Club honors for seven of those nine years.

“Software technology continues to play a major role in the improvement of office workflow,” says David Scibetta, Owner and EVP/CIO of Copier Fax Business Technologies.  “The digital revolution is everywhere – not just on our mobile devices.”

The launch of Copier Fax’s Documentelligence™ has played a major role in the success of their software sales and has expanded their client base worldwide.  Through DocuWare, CFBT has been helping offices have full document management, as well as complete mobile access to office files from everywhere around the world.

“Technology has made the business world a smaller place,” says Scibetta. “Business people are traveling across the country, and not missing a beat when it comes to their work and access to files back home.”

CFBT created Documentelligence™ to expand their services from hardware to these digital components through DocuWare – converting offices to “smart offices”. Copier Fax’s partnership with the Buffalo Sabres and Pegula Sports and Entertainment has also played a key role in shedding light on these new features.

In addition to the honor of being named a Diamond Club Member, Copier Fax will also be asked to be a member of DocuWare’s advisory board, which allows them to advise DocuWare on future product developments and attend exclusive DocuWare partner events.  They will be attending DocuWare Partner Conference in Orlando Florida in May 2018 as part of this honor.

You can also learn more about this partnership, through our feature in Industry Analytsts, Inc.  To read the article – CLICK HERE!

CFBT Welcomes Rob Russell

IMG_2009Copier Fax Business Technologies is happy to welcome Rob Russell to our team!

Rob joins us in our IT Department, as an IT and Documentelligence Specialist.  He will be focusing his work on networking and hardware connections.  He joins us previously as an App Tester and Tech Support, as well as a Junior IT tech from a small software development and IT solutions company.

Rob has a Bachelor’s in Business Administration from the University at Buffalo.

Rob is left-handed, plays roller hockey, and enjoys PC Gaming during his free time.

Welcome, Rob!

 

CFBT Welcomes Jeff Harvey

Please join us in welcoming Jeff Harvey to the CFBT family. IMG_3432

Jeff is joining our award-winning service team, for delivery, and shipping supply orders.

Jeff has his BA in Classic Studies from the University at Buffalo.  He is currently the coach of the UB Men’s B Team for Ultimate frisbee and plays on the local mixed club team called Lake Effect.

Before joining CFBT, Jeff was the manager at Crosby’s Gas Station.

Welcome Jeff!

 

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