Copier Fax Serviceman Receives Top Honor

IMG_1220Buffalo, NY – Terry Radder, a long-time Service Engineer at Copier Fax Business Technologies was recently recognized by Konica Minolta as one of the top technical training students in the country.  Radder received the Silver Seal of Excellence Award, after his recent completion of the KIP System K Software training through Konica Minolta’s technical school program.

Copier Fax Business Technologies was pleased to announce the launch of the KIP System K Software, which now offers KIP users a new touchscreen tablet navigation that brings new generation-wide format functionality, among other high-end features, such as tablet-like controls, document identifying features, and image adjustment options.

“Terry’s training in this software was key in allowing us to provide this new product for our customers,” says Al Scibetta, President and Owner of Copier Fax Business Technologies.  “His expertise will help us to flawlessly provide the technology.”

Radder has been a Service Engineer since 1988 and has worked for Copier Fax for almost 15 years.  Over the past five years, Copier Fax has dramatically changed its services from hardware, to also providing extensive software solutions and features as well through the launch of its exclusive process, Documentelligence™.

“The changes in technology through the years have been incredible,” says Copier Fax Director of Service, Jim Bodie.  “Knowing our staff is excelling in learning the continuously new hardware and software programs, and ranking top in the country assures us to continue down the path of providing more.”

The Gold Seal of Excellence Award is only awarded to the top-performing service engineers in the entire country, from Konica Minolta’s technical training programs.

Copier Fax Business Technologies is frequently recognized for its top-rated service from Konica Minolta.  Earlier this year, they were named a “Pro-Tech Certified Dealer,” for the eighth year in a row, for their continuous high performance in quality of service.  This honor is only named to the top 10 percent of the country.  They are the only office technology dealership within 150 miles of Buffalo, NY to receive this honor.

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