CFBT Attends Pegula Sports and Entertainment Partner Summit

IMG_4404CFBT President and Owner Al Scibetta had the honor of attending the first annual Pegula Sports and Entertainment Partner Summit.

The all day event was held on Friday, May 18th at the KeyBank Center, with guest speakers and special events throughout the day.

Copier Fax Business Technologies has had the honor of being a partner of Pegula Sports and Entertainment for over four years.  With this, CFBT is proud to be known as the “Official Office Technology Partner of the Buffalo Sabres.”

This partnership also means we proudly provide all hardware equipment and document management.  Entities include the Buffalo Sabres organization, in both the arena and corporate offices, as well as 716 Food and Sports, and the Rochester Americans.

Special thanks to Pegula Sports and Entertainment for hosting such a great summit, and for the continued partnership over the years.

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CFBT Honored as finalist for Buffalo Niagara Business Ethics Award

DSC01939 copyThe Buffalo Niagara Business Ethics Award (BNBEA) was established in 2007 to identify and honor companies that demonstrate a firm commitment to ethical business practices in daily operations, management philosophies, and responses to crises or challenges.

Each year, BNBEA celebrates business ethics by honoring local companies who display business ethics both internally and externally. Finalists and award recipients are recognized at our annual celebratory luncheon event in May at which time the Crystal Award is presented to the recipient companies.

After several years of applying for this great honor, CFBT was very proud to be considered a finalist.  The ultimate goal was to win the Crystal Award in our category, which is considered the highest honor and demonstration of ethical practices.

CFBT has the opportunity to achieve the Crystal Award again in 2019.

CFBT Accepts 2018 Diamond Club Partnership

IMG_0598Copier Fax Business Technologies’ EVP/CIO David Scibetta proudly accepted the 2018 Diamond Club Partner recognition from DocuWare, and the 2018 DocuWorld summit, held in Orlando Florida.

This recognition is only awarded to the top performing dealers in the country.  Copier Fax was ranked as a top performing DocuWare dealer in New York State, and seventh in all of North and South America. They also consistently ranked globally as one of the top performers.

They are the only privately owned company in Upstate New York to hold this distinction.

DocuWare is a global provider of document management software.  They’ve been representing DocuWare for nine years, and been awarded the Diamond Club honors seven of those nine years.

“Software technology continues to play a major role in the improvement of office workflow,” says David Scibetta, Owner and EVP/CIO of Copier Fax Business Technologies.  “The digital revolution is everywhere – not just on our personal mobile devices.”

The launch of Copier Fax’s Documentelligence™ has played a major role in the success of their software sales, and has expanded their client base worldwide.  Through DocuWare, CFBT has been helping offices have full document management, as well as complete mobile access to office files from everywhere around the world.

“Technology has made the business world a smaller place,” says Scibetta. “Business people are traveling across the country, and not missing a beat when it comes to their work and access to files back home.”

CFBT created Documentelligence™ to expand their services from hardware, to these digital components through DocuWare – converting offices to “smart offices”. Copier Fax’s partnership with the Buffalo Sabres and Pegula Sports and Entertainment has also played a key role in shedding light on these new features.

In addition to the honor of being named a Diamond Club Member, Copier Fax will also be asked to be a member of DocuWare’s advisory board, which gives them the opportunity to advise DocuWare on future product developments, and attend exclusive DocuWare partner events.

CFBT Accepts Diamond Club Partnership at DocuWorld 2018

Buffalo, NY – Copier Fax Business Technologies’ EVP/CIO David Scibetta proudly accepted the 2018 Diamond Club Partner recognition from DocuWare, and the 2018 DocuWorld summit, held in Orlando Florida this past month.

IMG_0598This recognition is only awarded to the top performing dealers in the country.  Copier Fax was ranked as a top performing DocuWare dealer in New York State, and seventh in all of North and South America. They also consistently ranked globally as one of the top performers.

They are the only privately owned company in Upstate New York to hold this distinction.

DocuWare is a global provider of document management software.  They’ve been representing DocuWare for nine years, and been awarded the Diamond Club honors seven of those nine years.

“Software technology continues to play a major role in the improvement of office workflow,” says David Scibetta, Owner and EVP/CIO of Copier Fax Business Technologies.  “The digital revolution is everywhere – not just on our personal mobile devices.”

The launch of Copier Fax’s Documentelligence™ has played a major role in the success of their software sales, and has expanded their client base worldwide.  Through DocuWare, CFBT has been helping offices have full document management, as well as complete mobile access to office files from everywhere around the world.

“Technology has made the business world a smaller place,” says Scibetta. “Business people are traveling across the country, and not missing a beat when it comes to their work and access to files back home.”

CFBT created Documentelligence™ to expand their services from hardware, to these digital components through DocuWare – converting offices to “smart offices”. Copier Fax’s partnership with the Buffalo Sabres and Pegula Sports and Entertainment has also played a key role in shedding light on these new features.

In addition to the honor of being named a Diamond Club Member, Copier Fax will also be asked to be a member of DocuWare’s advisory board, which gives them the opportunity to advise DocuWare on future product developments, and attend exclusive DocuWare partner events.

You can also learn more about this partnership, through our feature in Industry Analytsts, Inc.  To read the article – CLICK HERE!

New Fleet added for Copier Fax Business Technologies

Buffalo, NY – In partnership with VSP Graphics, Copier Fax Business Technologies is happy to announce a new and improved service fleet hitting the road. IMG_9942

First to launch is a new service van, that will be able to better accommodate production print repairs – through holding larger parts and equipment.

We also have nine new Nissan Rogues, with a fresh new design that will be rolling out throughout the month of May.

This is also in conjunction with a new delivery truck that was rolled out earlier in the year.

As we continue to grow, and work to provide exemplary service for our customers – it is important to use to also provide the necessary tools for our team, in order to make this happen!

Thank you VSP for your great work!

CFBT Honored with Pro-Tech Certification for 11th Year!

2018_PROTECH_EMAIL_LOGO_CopierFax_BuffaloBuffalo, NY – Copier Fax Business Technologies, one of the largest office equipment and software companies in Buffalo, NY, has been honored with the 2018 Pro-Tech Service Award from Konica Minolta.  This award recognizes Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction, and is only awarded to the top 10% of the company’s dealerships.

“This year marks the 30th year of the Pro-Tech program” says James Ingrassia, Vice President, Solutions Support Division, Konica Minolta Business Solutions U.S.A., Inc.  “That is indeed a testament to the fact that Konica Minolta has the highest quality Dealer Partners and surely reflects that KMBS customers are offered the most professional and reliable service available.

Led by Director of Service, Jim Bodie, Copier Fax is the only dealership within 150 miles of Western New York to receive this honor, and is one of only a few Konica Minolta dealers in the country to receive this honor for ten years in a row.

To attain the Pro-Tech standard, each element of Copier Fax Business Technologies’ operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.

“Our incredible service team has played a key role in giving our company a definable difference in Western New York,” says Copier Fax Business Technologies President and Owner, Al Scibetta.  “They are constantly working to advance their skills and education to stay up to date with the latest technology, in addition to always representing our company with strong customer service skills.”

In addition to the Pro-Tech certification, the Service Department has proudly accumulated over 30 Silver Seal awards throughout the company history.  This Silver Seal is granted for excellence in training, and is only awarded to the top 6-15% of Konica Minolta technicians in the entire country.

Representatives from Copier Fax are continually highlighted on national industry related outlets for their leadership in the office technology community.  The Pro-Tech award reflects their continued success in holding a high standards of quality in product and service.

Copier Fax Service Tech Members Receive Silver Seal Award

IMG_0361Copier Fax Business Technologies is pleased to announce that Mike Getman and Andrew Ashead of our award winning service department recently received the “Silver Seal” award from their Konica Minolta Technical Training back in February 2018.The Silver Seal is granted for excellence in their training, and is only awarded to the top 6-15% of Konica Minolta technicians in the entire country.

Mike was awarded the Silver Seal for his training on the AccurioPress C2070/C2060.

Andrew was awarded for his training on the bizhub C368/C308, C364/C284/C224, C554/C454 & C658/C558.

“Quality of service is one of our top priorities at Copier Fax,” says Al Scibetta, President and Owner of Copier Fax Business Technologies.  “This is what helps us stand out from any other office equipment provider.”

Getman has been with Copier Fax Business Technologies since 2013, and Ashead joined the service team in 2017.

Copier Fax Business Technologies is frequently recognized for their top-rated service from Konica Minolta.  They have been named a “Pro-Tech Certified Dealer” for 10 years in a row, for their continuous high performance in quality of service.  This honor is only named to the top 10 percent in the country.  They are the only office dealership within 150 miles of Buffalo, NY to receive this honor.

Copier Fax Business Technologies named Diamond Club Partner

Buffalo, NY – Copier Fax Business Technologies, one of the largest office technology providers in Western New York, was named as a DocuWare Diamond Club Member for 2018.  This recognition is only awarded to the top performing dealers in the country.  Copier Fax was ranked as a top performing DocuWare dealer in New York State, and seventh in all of North and South America. They also consistently ranked globally as one of the top performers.

DocuWare_Partner_DiamondClub_RGB_500pxThey are the only privately owned company in Upstate New York to hold this distinction.

DocuWare is a global provider of document management software.  They’ve been representing DocuWare for nine years, and been awarded the Diamond Club honors seven of those nine years.

“Software technology continues to play a major role in the improvement of office workflow,” says David Scibetta, Owner and EVP/CIO of Copier Fax Business Technologies.  “The digital revolution is everywhere – not just on our personal mobile devices.”

The launch of Copier Fax’s Documentelligence™ has played a major role in the success of their software sales, and has expanded their client base worldwide.  Through DocuWare, CFBT has been helping offices have full document management, as well as complete mobile access to office files from everywhere around the world.

“Technology has made the business world a smaller place,” says Scibetta. “Business people are traveling across the country, and not missing a beat when it comes to their work and access to files back home.”

CFBT created Documentelligence™ to expand their services from hardware, to these digital components through DocuWare – converting offices to “smart offices”. Copier Fax’s partnership with the Buffalo Sabres and Pegula Sports and Entertainment has also played a key role in shedding light on these new features.

In addition to the honor of being named a Diamond Club Member, Copier Fax will also be asked to be a member of DocuWare’s advisory board, which gives them the opportunity to advise DocuWare on future product developments, and attend exclusive DocuWare partner events.  They will be attending DocuWare Partner Conference in Orlando Florida in May 2018 as part of this honor.

You can also learn more about this partnership, through our feature in Industry Analytsts, Inc.  To read the article – CLICK HERE!

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