CFBT Named Pro-Tech certified for 13th straight year

Copier Fax Business Technologies, is always committed to excellent service and support. For the 13th straight year, Copier Fax have been recognized as a Konica Minolta Pro-Tech Service Award winner.
Very few companies have achieved this level of recognition eleven straight times. Konica Minolta exhaustively evaluates dealers to find those with the very highest level of technical expertise, personalized service and customer satisfaction.
“The Pro-Tech award gives every Konica Minolta customer a distinct advantage: The assurance of knowing that your Konica Minolta dealers have the skills, the training and the dedication to keep your equipment operating at the peak of productivity, says Jim Ingrassia, VP of Solutions Support Division at Konica Minolta. “If you’re choosing a technology partner, that’s an advantage worth considering.”
Konica Minolta has established a “Pro-Tech Promise,” which can be expected from the service we provide from Copier Fax. This includes:
  • Professional, customer-oriented service department management and administration policies.
  • Service response times significantly better than the industry average.
  • Preventive maintenance programs that ensure maximum uptime and superior performance.
  • Inventory control systems that provide immediate access to replacement parts and components.
  • Comprehensive training programs and performance reviews to maintain the highest level of expertise.
  • Skilled technical specialists and service personnel trained on your specific products.
Good business depends upon strong relationships. We thank you for your continued support and we will work hard to always meet your digital imaging needs. Our customers continue to be our highest priority.

Copier Fax Named Finalist for Buffalo Business Ethics Awards

Copier Fax Business Technologies has once again been named a finalist for the Buffalo Niagara Business Ethics Award. The winners were honored on Thursday, October 1st on NewsRadio 930 WBEN.
The Buffalo Niagara Business Ethics Award (BNBEA) was established in 2007 to identify and honor companies that demonstrate a firm commitment to ethical business practices in daily operations, management philosophies, and responses to crises or challenges.
Each year, BNBEA celebrates business ethics by honoring local companies who display business ethics both internally and externally. Finalists and award recipients are recognized at our annual celebratory luncheon event in May at which time the Crystal Award is presented to the recipient companies.
This is the third year in a row that CFBT has been named a finalist, which we are extremely proud of. The ultimate goal is to win the Crystal Award in our category, which is considered the highest honor and demonstration of ethical practices.

Copier Fax Business Technologies named Best Places to Work 2020

Copier Fax Business Technologies has been named a “Best Places to Work” by Buffalo Business First. This is the seventh time Copier Fax has received this honor, which includes a repeat honor from 2019.
Having a safe, friendly, and family-oriented work environment is a top priority at Copier Fax Business Technologies.
We are very honored to be recognized as one of the best places to work in Western New York for several years. Several steps are taken to earn this honor, including an application process, employee surveys and analysis by Quantum Workplace, a national company that specializes in workplace environments.

Fairport Resident Leads the Way in Bringing Thermal Facial Recognition Technology to Rochester, NY

With last week’s announcement about school openings from Governor Andrew Cuomo, there still stands the question about what exactly schools will do to not only open up safely – but also to remain open throughout the entire school year.  For many schools, businesses, and municipalities throughout New York State, technology has played a key role in making this happen.

Fairport, NY resident, Kristyn Foskett, a senior office business technology representative is bringing new technology to Rochester – that is leading the way for safe reopening across the state.

As the manager for the Rochester office of Copier Fax Business Technologies, Kristyn is overseeing the launch of Thermal Facial Recognition Cameras and touch-less check-in technology.  The Documentelligence™ Thermal Facial Recognition Camera is a single-screen temperature & facial recognition display that can provide an instant temperature check, mask detection, and facial recognition for contact tracing and visitor registration.  It combines a powerful thermal camera and industrial-grade binocular wide dynamic camera in one stand-alone system that is 100% hands-free.

Additionally, students, staff, and visitors can check in with a touch-less receptionist, which includes instructions, waivers, and notifications between the visitor, and the person waiting in the building.

Several schools throughout New York State are bringing this technology to their doors as a way of quickly and appropriately monitoring the health and safety of students, staff and faculty.

If necessary, a camera can instantly notify an administrator if there is an elevated temperature, a mask violation, or any other monitoring features that are set up by the school to process their guests.  The device even lights up (and sounds an alarm if the feature is turned on) when someone is in violation.

Greenlight means the person is clear to enter.

Copier Fax Business Technologies was founded in Buffalo, NY in 1990, but has since expanded to a second location in Rochester within the last decade.  Kristyn is the lead manager for Rochester, NY and the surrounding regions.

When Kristyn was first hired at Copier Fax Business Technologies, her work was cut out for her – with her numerous years in the office technology industry.  Printers, scanners, fax machines, and office software consumed her day.  But when COVID-19 hit, and offices shut down, Kristyn had to explore new technology to address these changing times.

Documentelligence™ Thermal Facial Recognition Cameras featured on WROC – Rochester, NY

Documentelligence™ Thermal Facial Recognition Cameras featured on WIVB

Documentelligence™ Thermal Facial Recognition Cameras featured on WKBW

Documentelligram: July 2020

Copier Fax Business Technologies is pleased to announce the launch of the Documentelligence™ Thermal Temperature Monitoring System.
Copier Fax Business Technologies Documentelligence™ Stay Well Program has become the go-to solution for many businesses, schools and municipalities to safely reopen.
Our biggest focus right now is schools. Schools are in a critical planning period for a safe opening. We are optimistic that schools will open in some way shape or form this year. But the key is the ability to keep the students and faculty safe.
The Thermal Facial Recognition Cameras in combination with The Receptionist can not only allow for touch-less check-in for students, staff, employees and visitors, but it can also do an instant temperature check for all people that enter the building.

Check out our July 2020 Documentelligram to learn more about our Thermal Facial Recognition Cameras – CLICK HERE!

Documentelligram: June 2020

Copier Fax Business Technologies is pleased to announce the launch of the Documentelligence™ Thermal Temperature Monitoring System.
The single-screen temperature & facial recognition display can prevent intruders and people with elevated temperature or no mask from entering your offices, schools, hospitals & public facilities. It combines a powerful thermal camera and industrial-grade binocular wide dynamic camera in one stand-alone system that is  100% hands-free.
Have your staff and visitors check in to your facility using the Documentelligence™ Thermal Facial Recognition System and make sure everyone meets compliance.
Several municipalities, including schools, town courts, nursing home facilities are already in the process of setting up these devices on their campuses, as they navigate through the operational changes because of COVID-19.

Check out our June 2020 Documentelligram to learn more about our Thermal Facial Recognition Cameras – CLICK HERE!

Documentelligram: May 2020

COVID-19 has taught us all to expect the unexpected. It also taught us to be prepared – should we have to work remotely again while practicing healthy measures inside the workplace to stay safe. Introducing the Documentelligence™ StayWell StayConnected program. We have developed exclusive solutions that address any and all concerns for your COVID-19 business navigations.

Check out our May 2020 Documentelligram to learn more about our new program – CLICK HERE!

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