Copier Fax Business Technologies Expands Service Team

Company News

Buffalo, N.Y. – Copier Fax Business Technologies, Inc. has expanded their Services Team with the hiring of Noel Castonguay and Patrick McDonough.

Noel Castonguay has over 30 years of experience working in the office technology industry.  He began is career in 1984 with Copies Inc. followed by 10 years with the former Central Business Systems.  Noel will be joining Copier Fax as a service technician for Konica Minolta machines.

Patrick McDonough will be working in delivery for Copier Fax, applying his previous experience as an order processor for ABR Wholesalers Inc., where he worked with both residential and commercial cliental.

Mr. Castonguay and Mr. McDonough join a service team that is Pro-Tech certified with Konica Minolta.  This honor is given to the top performing service departments of Konica Minolta products, and is awarded to less than 10% of Konica Minolta dealers in the United States.  Copier Fax has held this honor for over seven years in a row.

In addition to their nationally ranked service department, Copier Fax Business Technologies continues to be one of the top office technology providers in Western New York.  Since their launch of Documentelligence™ along with their recent major partnership as the exclusive office technology partner of the Buffalo Sabres, Copier Fax Business Technologies has seen expediential growth, which is reflective of the company’s need to expand their team.

Since it’s founding in 1990, Copier Fax Business Technologies has grown to employ over 35 people, with offices in Buffalo and Rochester.

CFBT Named Diamond Club Member for 5th Year in a Row

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Buffalo, NY – Copier Fax Business Technologies, one of the largest office equipment and software companies in Buffalo, NY, was named as a DocuWare Diamond Club Member for the 5th year in a row.  This recognition is awarded to only the top performing DocuWare dealers throughout the world.  Copier Fax was ranked as the top performing DocuWare dealer in New York State, third in all of North America, and consistently ranks globally as one of the top performers.

DocuWare is a global provider of document management software.  Copier Fax has only recently added software solutions as part of their office services, making this global ranking even more impressive.  Representing DocuWare for six years, they’ve been awarded the Diamond Club honors for five of those six years.

The launch of Copier Fax’s Documentelligence has played a major role in their successful software sales, and has expanded their client base worldwide.  Documentelligence was created to offer a more full-service solution for businesses by converting their offices to “smart offices”.  Additionally, Copier Fax’s partnership with the Buffalo Sabres has also played a key role in shedding light on their extensive services.

In addition to the prestigious honor of being named a Diamond Club Member, Copier Fax was also asked to serve on Docuware’s advisory board, which gives them the opportunity to advise DocuWare on future product developments, as well as invitations to exclusive DocuWare partner events. DWDCP15_cmyk

CFBT Named as “Best Places To Work” Nominee

Company News

Buffalo Business First has named Copier Fax Business Technologies a nominee for Western New York’s “Best Places to Work”. They are named in the small business category, which is for companies with 25-50 employees.

Many Copier Fax employees have been with the company for several years. However, in 2014 they hired 11 new employees to their team. Several of these employees work in their new back-file scanning department, located at their Buffalo, NY headquarters. This department was established to offer businesses the service of digitizing paper documents. New hires have also joined the sales, customer service, and IT departments.

A family owned and operated business, Copier Fax owners, Al and Andrea Scibetta, along with their son David; strive to provide a family-like environment by offering frequent company luncheons, parties, and celebrations. This is in addition to excellent benefits programs for all employees. They believe in the importance of treating everyone with respect, and strive to keep workplace stress minimal.

Copier Fax Business Technologies has been honored with this nomination for three years in a row and placed 3rd in the “Small Business” category in 2013. This year’s winners will be announced at a luncheon on Tuesday, March 24th at the Buffalo Niagara Convention Center.

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