January 2016 Newsletter
Our January 2016 Newsletter is here!
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December 2015 Newsletter
Our December 2015 Newsletter is here!
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David Scibetta speaker at International Office Technology Conference
Buffalo, N.Y. – Copier Fax Business Technologies’ EVP and CIO, David Scibetta has been named as a panelist at the 2016 Executive Connection Summit, which will be held in Scottsdale, Arizona February 17th – 19th. This event is considered one of the top Print and Imaging industry conferences in the world, which includes leaders from Konica Minolta, SAP, INTEL, Samsung, SHARP, and EFI.
Scibetta will be speaking about innovation and leadership, including; document management, software solutions, and best practices in the industry. Scibetta’s leadership in launching Copier Fax’s exclusive process called Documentelligence™, which has catapulted Copier Fax Business Technologies the company from a simple office hardware dealer to a multi-million-dollar, full-service Office Technology Company has led to his national recognition. With Documentelligence™, the company has expanded its services to offer hardware, software, IT, and document management solutions – which encompasses everything this conference promotes.
“When I have the opportunity to meet and work with peers from around the world, Copier Fax benefits just as much as the conference attendees,” says Scibetta. “I am happy to represent our company, but also Western New York.”
Copier Fax has been recognized as the leader in the office technology industry in Western New York. They were recently named a Top Private Company by Buffalo Business First, in addition to numerous national recognitions for their performance. The company recently became the official office technology provider for the Buffalo Sabres, in addition to numerous philanthropic involvements with local organizations.
For several years David has been a featured speaker at numerous industry conferences across the country. He plans to continue speaking at other major events throughout 2016.
Copier Fax Serviceman Receives Top Honor
Buffalo, NY – Terry Radder, a long-time Service Engineer at Copier Fax Business Technologies was recently recognized by Konica Minolta as one of the top technical training students in the country. Radder received the Silver Seal of Excellence Award, after his recent completion of the KIP System K Software training through Konica Minolta’s technical school program.
Copier Fax Business Technologies was pleased to announce the launch of the KIP System K Software, which now offers KIP users a new touchscreen tablet navigation that brings new generation-wide format functionality, among other high-end features, such as tablet-like controls, document identifying features, and image adjustment options.
“Terry’s training in this software was key in allowing us to provide this new product for our customers,” says Al Scibetta, President and Owner of Copier Fax Business Technologies. “His expertise will help us to flawlessly provide the technology.”
Radder has been a Service Engineer since 1988 and has worked for Copier Fax for almost 15 years. Over the past five years, Copier Fax has dramatically changed its services from hardware, to also providing extensive software solutions and features as well through the launch of its exclusive process, Documentelligence™.
“The changes in technology through the years have been incredible,” says Copier Fax Director of Service, Jim Bodie. “Knowing our staff is excelling in learning the continuously new hardware and software programs, and ranking top in the country assures us to continue down the path of providing more.”
The Gold Seal of Excellence Award is only awarded to the top-performing service engineers in the entire country, from Konica Minolta’s technical training programs.
Copier Fax Business Technologies is frequently recognized for its top-rated service from Konica Minolta. Earlier this year, they were named a “Pro-Tech Certified Dealer,” for the eighth year in a row, for their continuous high performance in quality of service. This honor is only named to the top 10 percent of the country. They are the only office technology dealership within 150 miles of Buffalo, NY to receive this honor.
Copier Fax Business Technologies Welcomes Ryan Drake
Copier Fax Business Technologies is pleased to announce the hiring of Ryan Drake as a Field Service Engineer. Drake is a certified EFI Fiery Color Controller Engineer and has been working with office technology for over 10 years.
Drake joins a service team that has been nationally recognized as one of the top-performing office technology service departments in the country by Konica Minolta. Copier Fax is a “Pro-Tech Certified” dealership, which is awarded by Konica Minolta only to the top 10 percent performing Konica Minolta dealerships in the country. Copier Fax is the largest Konica Minolta dealership in Western New York and is also considered the leading Office Technology Company as well.
Drake’s services will be focused on hardware products, although he will be fully trained in both hardware and software products provided by Copier Fax.
Copier Fax Named one of WNY’s Top Private Companies
Buffalo, NY – Buffalo Business First named Copier Fax Business Technologies one of WNY’s Top Private Companies. This award is honored to Buffalo’s most dynamic and progressive private companies, with rankings based on annual sales of at least $5 million for years beginning in 2012. All Top Private Companies were verified by Dopkins & Company LLP. Copier Fax President Al Scibetta accepted the honor at this year’s celebration on November 12th at the Lexus Club in the First Niagara Center. The company made major efforts for increasing its sales profits over the past four years, through the introduction of Documentelligence, the opening of a second location in Rochester, NY, and its recent partnership with the Buffalo Sabres. This expansion of services and locations has been key to their continual success.
Copier Fax Business Technologies Celebrates 25 Years
Thursday, December 10, 2015, marks the 25th year in business for Copier Fax Business Technologies. The company was founded by Al and Andrea Scibetta in 1990, as a Konica Minolta dealership, but through its 25-year history, has evolved to one of the largest, full-service office technology companies in Western New York.
“We started our business on our dining room table,” says President and Owner, Al Scibetta. “It feels like that was yesterday.”
After its founding, Copier Fax quickly became the largest Konica Minolta Dealer in Western New York and was continually recognized by the company, for their success in quality and service.
In 1997, David Scibetta joined Copier Fax Business Technologies to oversee a major expansion in the company’s technology services. This evolved Copier Fax Business Technologies from a copier dealership into the full-service technology partner that they are known as today. This included expanding their services from hardware, to also providing software, document management solutions, backfile scanning, IT, and document security.
In the Fall of 2012, Copier Fax launched their exclusive process called Documentelligence™, which has become their claim to fame in the office technology industry today. Since its launch of this, the company saw double-digit growth each year and was recognized as a Top Private Company in Western New York by Buffalo Business First.
In addition to this recognition, Copier Fax has been continuously awarded throughout its history, including recognition as a Pro-Tech Certified Dealer for eight years in a row by Konica Minolta, Dealer of Excellence Award, Fastest Growing Company and Best Places to Work by Buffalo Business First, and a Diamond Club Partner by DocuWare.
The company has grown to have over 35 employees, and two locations: Downtown Buffalo, NY, and Rochester, NY.
In August 2014, Copier Fax became the official office technology company of the Buffalo Sabres, which has included an expanded partnership with several entities of Pegula Sports and Entertainment.
“We are proud to have had such a successful run thus far,” says Scibetta. “Being downtown, and expanding our partnerships through Buffalo’s hard times, and now the renaissance has been incredible.”
Copier Fax will be celebrating its 25th year through all of 2016, as they continue to grow and lead Western New York as one of the top office technology providers.
Copier Fax Welcomes Karl Mansfield
Buffalo, NY – East Amherst resident, Karl Mansfield has been hired by one of Western New York’s largest office technology providers, Copier Fax Business Technologies. Mansfield joins Copier Fax as a Documentelligence & IT Specialist, bringing with him considerable experience in customer relations, document management, and IT technology.
Mansfield has a bachelor’s in business administration from Houghton College and has worked for several large companies in Western New York and Seattle, Washington. He plans to have earned an associate’s degree in networking systems administration from ITT Technical Institute by 2016.
Copier Fax Business Technologies continues to be on the upswing for business growth. In 2014 they hired over 10 people to their workforce, and plan to continue a similar growth in 2015. They are continually receiving national recognition for their growth and leadership in the office technology industry. This has been mainly due to their launch of Documentellgence™ in 2012, and their recent partnership as the exclusive office technology partner of the Buffalo Sabres.
For more information, go to copierfaxbt.com
CFBT Receives Service Award for 8th Straight Year
Copier Fax Business Technologies Receives Service Award for 8th Straight Year
Buffalo, NY – Copier Fax Business Technologies, one of the largest office equipment and software companies in Buffalo, NY, has been honored with the 2015 Pro-Tech Service Award from Konica Minolta. This award recognizes Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction and is only awarded to the top 10% of the company’s dealerships.
Led by Director of Service, Jim Bodie, Copier Fax is the only dealership within 150 miles of Western New York to receive this honor and is one of only a few Konica Minolta dealers in the country to receive this honor for eight years in a row.
“I am happy that our service team was able to maintain such high quality of service during a rapid growth period,” says Copier Fax Business Technologies President and Owner, Al Scibetta. “Even with the increase in demand, they didn’t miss a beat.”
Copier Fax Business Technologies has been on a steady growth since the launch of Documentelligence, their exclusive process which dramatically expanded their services to software, IT, Security, and back-file scanning services. The company has hired over 15 new people over the past three years, and in 2014, it became the office technology company of the Buffalo Sabres.
Representatives from Copier Fax are continually highlighted on national industry-related outlets for their leadership in the office technology community. The Pro-Tech award reflects their continued success in holding a high standard of quality in product and service.
November 2015 Newsletter
Our November 2015 Newsletter is here!
CLICK to view this month’s issue!