Copier Fax Business Technologies, is always committed to excellent service and support. For the 13th straight year, Copier Fax have been recognized as a Konica Minolta Pro-Tech Service Award winner.
Very few companies have achieved this level of recognition eleven straight times. Konica Minolta exhaustively evaluates dealers to find those with the very highest level of technical expertise, personalized service and customer satisfaction.
“The Pro-Tech award gives every Konica Minolta customer a distinct advantage: The assurance of knowing that your Konica Minolta dealers have the skills, the training and the dedication to keep your equipment operating at the peak of productivity, says Jim Ingrassia, VP of Solutions Support Division at Konica Minolta. “If you’re choosing a technology partner, that’s an advantage worth considering.”
Konica Minolta has established a “Pro-Tech Promise,” which can be expected from the service we provide from Copier Fax. This includes:
- Professional, customer-oriented service department management and administration policies.
- Service response times significantly better than the industry average.
- Preventive maintenance programs that ensure maximum uptime and superior performance.
- Inventory control systems that provide immediate access to replacement parts and components.
- Comprehensive training programs and performance reviews to maintain the highest level of expertise.
- Skilled technical specialists and service personnel trained on your specific products.
Good business depends upon strong relationships. We thank you for your continued support and we will work hard to always meet your digital imaging needs. Our customers continue to be our highest priority.