30 Years of Copier Fax Business Technologies

Buffalo, NY – Thursday, December 10th, 2020 marks the 30th year in business for Copier Fax Business Technologies.  The company was founded by Al and Andrea Scibetta in 1990 as a Konica Minolta dealership and has evolved as one of the largest, full-service office technology companies in Western New York.

The business started on Al and Andrea’s dining room table, and some of the original clients have stayed with Copier Fax throughout the entire 30 years.

In 1997, David Scibetta joined Copier Fax as a partner, and to oversee a major expansion in the company’s technology services.

Ribbon Cutting of the Buffalo office in 2000

“My son David joining the business was one of my favorite memories from these past 30 years,” says President, Al Scibetta.

“Watching David continue to take the business to new levels of technology and business practices gives

us such a bright outlook for the future,” says Andrea Scibetta.  “After 30 years, you see a lot of milestones, a lot of growth, a lot of accomplishments – it’s incredibly rewarding.”

David’s work converted the company from a Konica Minolta Dealership to the full-service office technology partner it is known as today.  Services were expanded from just hardware to now providing software, document management solutions, backfile scanning, IT, document security, and the recently launched StayWell Thermal Camera systems.

In 2011, Copier Fax was given the “Dealer of Excellence” award, which is granted to a single dealer from the United States, based on their proof of leadership, integrity, and community service.

The Copier Fax Service Fleet

In the Fall of 2012, Copier Fax launched their exclusive process called Documentelligence™ which has become their claim to fame in the office technology industry today and has led to double-digit growth for many years.  Since its launch, Copier Fax has been repeatedly recognized as a Top Private Company in Western New York by Buffalo Business First as well.

The Award-Winning Service Team

“The birth of Documentelligence™ was one of my favorite days at this company,” says David Scibetta, EVP/CIO, and Partner.  “Having this type of program has helped make owning this company incredibly special, as we can offer so many solutions and many success stories for our clients in making their offices a “smart office.”

In addition to this recognition, Copier Fax has been continuously awarded throughout its history, including recognition as a Pro-Tech Certified Dealer for 13 years in a row by Konica Minolta, Dealer of Excellence Award, Fastest Growing Company, and Best Places to Work by Buffalo Business First, and a Diamond Club Partner by DocuWare.  Andrea Scibetta was also named “Woman of Influence” by Buffalo Business First in 2014, and David has been named a “Young Influencer of 2015” by the Cannata Report, a national publication for office products and workflow solutions dealers.

The company has grown to have over 35 employees, and two locations:  Downtown Buffalo, NY, and Rochester, NY.

In August 2014, Copier Fax became the official office technology company of the Buffalo Sabres, which has included an expanded partnership with several entities of Pegula Sports and Entertainment.

As for the next 30 years, Al, David, and Andrea plan to continue their growth in and reputation in not only Western New York but throughout the entire Northeast region.

“Our industry never stops changing.  You need to learn something new every day,” says David, who also noted that he also oversaw software projects outside the United States, including the island of St. Maarten a few years ago.”

All agreed that working with family was one of their favorite parts about taking this journey together.

Andrea, Al, and David would like to thank their clients, incredible staff, friends, and family for their support over the past 30 years.  They look forward to the next 30 years and beyond.

Al, Andrea, Heather and David Scibetta