CFBT President Named to Konica Minolta Dealer Advisory Council

JFP_3451 (2)Copier Fax Business Technologies President and Owner, Al Scibetta has been named to the Konica Minolta Dealer Advisory Council.  His term on the council begins on May 23rd in Fort Worth, Texas, as Konica Minolta officially kicks off its next fiscal year.

Al Scibetta has owned Copier Fax Business Technologies for over 25 years, and his dealership is the largest Konica Minolta provider in Western New York.  This invite to the council is yet another extension of his strong relationship with Konica Minolta, which is a world leader in office technology equipment.  In addition to numerous awards and recognitions from Konica Minolta, Scibetta, along with his son David are frequently asked to speak at various Konica Minolta conferences and workshops about best practices.

In 2014, Copier Fax Business Technologies partnered exclusively with Konica Minolta to be the official office technology company of the Buffalo Sabres.  This sports sponsorship is one of only a few partnerships that Konica Minolta has collaborated with for sports marketing throughout the country.

As a Konica Minolta Dealer Advisory Council Member, Scibetta will be working with top Konica Minolta executives to provide input into improving dealer relationships.  This would include every aspect of dealer partnerships, including continual education, sales support, pricing, and more.

CFBT Receives Service Award for 9th Straight Year

2016PROTECH PROUD WINNERBuffalo, NY – Copier Fax Business Technologies, one of the largest office equipment and software companies in Buffalo, NY, has been honored with the 2016 Pro-Tech Service Award from Konica Minolta.  This award recognizes Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction and is only awarded to the top 10% of the company’s dealerships.

“Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, Vice President of, Solutions Support Division, Konica Minolta Business Solutions U.S.A., Inc.  “The Pro-Tech Service Award represents the achievement of Konica Minolta’s highest standards for dealer service and proficiency.”

Led by Director of Service, Jim Bodie, Copier Fax is the only dealership within 150 miles of Western New York to receive this honor and is one of only a few Konica Minolta dealers in the country to receive this honor for nine years in a row.

To attain the Pro-Tech standard, each element of Copier Fax Business Technologies’ operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems, and customer satisfaction ratings.

“I am happy that our service team was able to maintain such high quality of service during a rapid growth period,” says Copier Fax Business Technologies President and Owner, Al Scibetta.  “Even with the increase in demand, they didn’t miss a beat.”

Copier Fax Business Technologies has been on a steady growth since the launch of Documentelligence, their exclusive process which dramatically expanded their services to software, IT, Security, and back-file scanning services.  The company has hired over 20 new employees over the past three years, and in 2014, it became the official office technology company of the Buffalo Sabres.

Representatives from Copier Fax are continually highlighted on national industry-related outlets for their leadership in the office technology community.  The Pro-Tech award reflects their continued success in holding a high standard of quality in product and service.

CFBT Named Best Places to Work in WNY

image002Copier Fax Business Technologies has been named by Buffalo Business First as one of the Best Places to Work in WNY.  This is the third year in a row that CFBT has been honored with this nomination.

CFBT has made great efforts to continually have a strong, family-like work environment.  From monthly birthday celebrations to company picnics, and an “open-door” policy with management, CFBT is proud to have the efforts have been recognized.

This past month, CFBT launched their first monthly internal newsletter, to improve communications on all levels, and they also launched their first “Employee of the Month” program.

CFBT celebrated this honor on Wednesday, March 16th at the Buffalo Business First Best Places to Work luncheon, held at Buffalo Riverworks. Although CFBT did not place in the top three of the small business category (25-49 Employees), it was still a great honor to be among the other nominated businesses, in this very select group.

Copier Fax Launches KIP 800 Color Series in Product Line

Copier Fax Business Technologies is pleased to announce a new addition to their product line: Konica Minolta’s KIP 800 Color Series wide format printers – the latest in Konica Minolta’s wide format printing technology. The KIP 800 offers the same compact design and function as the 70 Series, plus color. All KIP systems are Energy Star certified, offering a variety of sleep modes and power usage timers to reduce energy consumption. During operation, the energy consumption of KIP products is one of the lowest in the print industry.  It also prints at a fraction of the cost of traditional wide-format inkjet plotters.860_Front_Paper

Service members from Copier Fax Business Technologies have completed extensive training on this product through Konica Minolta’s national training programs.  They are the first in the Western New York market to provide this product in conjunction with certified training from their staff.

Top Ten Reviews – a research-based website that tests, reviews, and compares various products – ranked the KIP 800 as one of the top ten wide format printers of 2016, calling it one of the fastest printers on the market. “You can receive 9 “D”-size prints (22”x34”) within a minute.” The 800 Series is compatible with Windows 8 and older operating systems, and features a large touchscreen interface, which, according to Top Ten Reviews, “makes using this machine simple.”

Marking a breakthrough in color print technology and resilience, the 800 series generates fully lightfast prints – prints that will not fade or show signs of deterioration over time from exposure to light. This is made possible by the machine’s CMYK dry toner system, which allows it to produce 100% waterproof images that are suitable for outdoor applications even in severe weather conditions. Automatic image calibration allows the Color Series to capture subtle tints and hues with consistent color stability and image fidelity for an entire print run, which simplifies changing media types.

860_Angle_Delivery_PaperBetween its speed, low energy consumption, simple operation, and automatic finishing, the KIP 800 is both cost-effective and environmentally friendly, making it ideal for a range of wide format printing applications, including indoor or outdoor signage, architectural, engineering, construction, maps, posters, and photograph enlargements.

In recent years, wide format printers have increased in popularity amongst organizations that rely on quality and efficient printing.

“From a practical perspective, wide-format production offers faster turnaround times, better operating environments, easier logistics, and more efficient end-to-end workflows,” says Sophie Matthews-Paul in Printing Impressions – a trusted publication specializing in print and graphic arts.

“Companies can increase both its throughput and its profits by using a printer that’s fast and offers low operating costs and high quality, long-lasting prints,” says Copier Fax President and Owner, Al Scibetta.

Other key features of the KIP 800 include four large capacity cartridges, each holding 1,000 grams of toner for a total of 4,000 grams at once, allowing uninterrupted printing; media load assist system simplifying the process of loading media rolls; quick switch technology, which eliminates roll switching delays for increased productivity; integrated folding, finishing and stacking systems; and, automatic roll trimming.

 

CFBT Named DocuWare Diamond Club Member 6th Year in a Row

2016Logo-DW_DiamondClubBuffalo, NY – Copier Fax Business Technologies, one of the largest office technology providers in Western New York, was named a DocuWare Diamond Club Member for the sixth year in a row.  This recognition is only awarded to the top-performing dealers in the country.  Copier Fax was ranked as a top-performing DocuWare dealer in New York State, and seventh in all of North America. They also consistently ranked globally as one of the top performers.

DocuWare is a global provider of document management software.  Copier Fax has only recently added software solutions as part of its office services, making this global ranking even more impressive.  They’ve been representing DocuWare for seven years, and have been awarded the Diamond Club honors six of those seven years.

“Software technology is playing a major role in the improvement of office workflow,” says David Scibetta, Owner and EVP/CIO of Copier Fax Business Technologies.  “The digital revolution is everywhere – not just on our mobile devices.”

The launch of Copier Fax’s Documentelligence™ has played a major role in the success of their software sales and has expanded their client base worldwide.  Through DocuWare, CFBT has been helping offices have full document management, as well as complete mobile access to office files from everywhere around the world.

“Technology has made the business world a smaller place,” says Scibetta. “Business people are traveling across the country, and not missing a beat when it comes to their work and access to files back home.”

CFBT created Documentelligence™ to expand their services from hardware to these digital components through DocuWare – converting offices to “smart offices”. Copier Fax’s partnership with the Buffalo Sabres has also played a key role in shedding light on these new features.

In addition to the honor of being named a Diamond Club Member, Copier Fax will also be asked to be a member of DocuWare’s advisory board, which allows them to advise DocuWare on future product developments and attend exclusive DocuWare partner events.  They will be attending DocuWare Partner Conference in Las Vegas in May as part of this honor.

Copier Fax Business Technologies Welcomes Ryan Drake

IMG_1222Copier Fax Business Technologies is pleased to announce the hiring of Ryan Drake as a Field Service Engineer.  Drake is a certified EFI Fiery Color Controller Engineer and has been working with office technology for over 10 years.

Drake joins a service team that has been nationally recognized as one of the top-performing office technology service departments in the country by Konica Minolta.  Copier Fax is a “Pro-Tech Certified” dealership, which is awarded by Konica Minolta only to the top 10 percent performing Konica Minolta dealerships in the country.  Copier Fax is the largest Konica Minolta dealership in Western New York and is also considered the leading Office Technology Company as well.

Drake’s services will be focused on hardware products, although he will be fully trained in both hardware and software products provided by Copier Fax.

Copier Fax Business Technologies Celebrates 25 Years

JFP_3514-Edit (2)Thursday, December 10, 2015, marks the 25th year in business for Copier Fax Business Technologies.  The company was founded by Al and Andrea Scibetta in 1990, as a Konica Minolta dealership, but through its 25-year history, has evolved to one of the largest, full-service office technology companies in Western New York.

“We started our business on our dining room table,” says President and Owner, Al Scibetta.  “It feels like that was yesterday.”

After its founding, Copier Fax quickly became the largest Konica Minolta Dealer in Western New York and was continually recognized by the company, for their success in quality and service.

In 1997, David Scibetta joined Copier Fax Business Technologies to oversee a major expansion in the company’s technology services.  This evolved Copier Fax Business Technologies from a copier dealership into the full-service technology partner that they are known as today.  This included expanding their services from hardware, to also providing software, document management solutions, backfile scanning, IT, and document security.

In the Fall of 2012, Copier Fax launched their exclusive process called Documentelligence™, which has become their claim to fame in the office technology industry today.  Since its launch of this, the company saw double-digit growth each year and was recognized as a Top Private Company in Western New York by Buffalo Business First.

In addition to this recognition, Copier Fax has been continuously awarded throughout its history, including recognition as a Pro-Tech Certified Dealer for eight years in a row by Konica Minolta, Dealer of Excellence Award, Fastest Growing Company and Best Places to Work by Buffalo Business First, and a Diamond Club Partner by DocuWare.

JFP_2692 copyThe company has grown to have over 35 employees, and two locations:  Downtown Buffalo, NY, and Rochester, NY.

In August 2014, Copier Fax became the official office technology company of the Buffalo Sabres, which has included an expanded partnership with several entities of Pegula Sports and Entertainment.
“We are proud to have had such a successful run thus far,” says Scibetta.  “Being downtown, and expanding our partnerships through Buffalo’s hard times, and now the renaissance has been incredible.”
Copier Fax will be celebrating its 25th year through all of 2016, as they continue to grow and lead Western New York as one of the top office technology providers.

 

Copier Fax Welcomes Karl Mansfield

IMG_0468Buffalo, NY – East Amherst resident, Karl Mansfield has been hired by one of Western New York’s largest office technology providers, Copier Fax Business Technologies. Mansfield joins Copier Fax as a Documentelligence & IT Specialist, bringing with him considerable experience in customer relations, document management, and IT technology.

Mansfield has a bachelor’s in business administration from Houghton College and has worked for several large companies in Western New York and Seattle, Washington. He plans to have earned an associate’s degree in networking systems administration from ITT Technical Institute by 2016.

Copier Fax Business Technologies continues to be on the upswing for business growth.  In 2014 they hired over 10 people to their workforce, and plan to continue a similar growth in 2015.   They are continually receiving national recognition for their growth and leadership in the office technology industry.  This has been mainly due to their launch of Documentellgence™ in 2012, and their recent partnership as the exclusive office technology partner of the Buffalo Sabres.

For more information, go to copierfaxbt.com

CFBT Receives Service Award for 8th Straight Year

2015PROTECH PROUD WINNERCopier Fax Business Technologies Receives Service Award for 8th Straight Year

Buffalo, NY – Copier Fax Business Technologies, one of the largest office equipment and software companies in Buffalo, NY, has been honored with the 2015 Pro-Tech Service Award from Konica Minolta.  This award recognizes Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction and is only awarded to the top 10% of the company’s dealerships.

Led by Director of Service, Jim Bodie, Copier Fax is the only dealership within 150 miles of Western New York to receive this honor and is one of only a few Konica Minolta dealers in the country to receive this honor for eight years in a row.

“I am happy that our service team was able to maintain such high quality of service during a rapid growth period,” says Copier Fax Business Technologies President and Owner, Al Scibetta.  “Even with the increase in demand, they didn’t miss a beat.”

Copier Fax Business Technologies has been on a steady growth since the launch of Documentelligence, their exclusive process which dramatically expanded their services to software, IT, Security, and back-file scanning services.  The company has hired over 15 new people over the past three years, and in 2014, it became the office technology company of the Buffalo Sabres.

Representatives from Copier Fax are continually highlighted on national industry-related outlets for their leadership in the office technology community.  The Pro-Tech award reflects their continued success in holding a high standard of quality in product and service.

 

 

 

 

Copier Fax Business Technologies Welcomes Carmella Sieckmann

CarmellaBuffalo, NY – Copier Fax Business Technologies is pleased to announce the hiring of Carmella Sieckmann as their Director of Finance and Administration.  Sieckmann joins Copier Fax with over 30 years of finance and accounting experience, including 16 years with Williams Gold (now known as Materion), and Life technologies (now known as Thermo Fisher).

Sieckmann was hired to fill the seat of Copier Fax’s current Director of Finance, Dave Szaflarski who is retiring this fall after almost 25 years with the company.  The company will be relying on Sieckmann to implement new Human Resources policies and procedures; particularly due to their high level of new hires within the last two years.  They are also looking forward to her implementing an extensive experience in reporting and financial analysis, to help keep their expedited growth rate on the right track.

“We are excited to merge Carmella’s experience and expertise with our growing company,” says Al Scibetta, President of Copier Fax Business Technologies.  “She will be a major asset to our team.”

Copier Fax Business Technologies continues to be on a strong upswing in business growth from the last 3 years.  Since their 2012 launch of Documentelligence™, which expanded their services from hardware, to also include software, IT and document management services; they have seen double digit growth every year since.  In 2014 they hired over 10 people to their workforce, and are continuing on a similar growth pattern in 2015.   They also became the official office technology company of the Buffalo Sabres in 2014, which has also put a large spotlight on the company.

They are continually receiving national recognition for their growth and leadership in the office technology industry.  This year they were recognized as national leaders by both ENX Magazine, The Cannata Report, DocuWare, and Konica Minolta.

 

1 13 14 15 16 17

Search

+