Please join us in welcoming Stephanie Vail to the CFBT family. Stephanie joins us as a Finance and Administrative assistant, with the new team led by Dana Page. She will be working specifically in Accounts Payable and Receivable, along with several other financially related tasks.
Stephanie graduated from the University at Buffalo last month, making this her professional workforce debut. She majored in Economics with a minor in Statistics, and is a proud, self-proclaimed “Math Nerd”.
In her off time, Stephanie loves to play soccer and hike!
We are happy to have Stephanie Vail start her career, right here at CFBT!
CFBT is pleased to announce the hiring of Michael Bennet, as a Document Solutions Specialist.
Michael will be working from the Buffalo office, and brings with him 16+ years of office technology experience…from Australia! That’s right – Michael worked as a Senior Client Consultant and Account Manager for office technology companies in Perth, Australia before coming back home to the U.S.!
Additionally, he was a Nuclear Reactor Operator in the United States Navy, while serving in the mid-1980s.
Michael has specialized in major corporate sales, and plans on bringing these skills to CFBT.
Please join us in welcoming Nicholas Hardenburg to the CFBT family! Nicholas joins us from Flower City Printing in Rochester.
As an IT/Docuware Specialist, Nicholas hopes to become the “Ryan of Rochester,” or a “Documancer” as he prefers to be called.
In addition to working for Flower City Printing, Nicholas has also worked as an audio engineer and worked for a video game company making Guitar Hero, and sound-FX for games in the Transformers and Marvel comic universe.
Outside of CFBT, Nicholas is a youth soccer coach, and a Cubmaster for East Rochester Pack 67 Cubscounts. He enjoys cooking, home brewing, and winemaking. He is also semi-fluent in German, after living there as an exchange student during his senior year of high school.
He lives in Penfield, NY with his wife Audrey, and his two children, Benjamin (9) and Juliet (8).
Copier Fax Business Technologies is pleased to announce the hiring of Christian Gonzalez! Christian joins CFBT as a Solutions Specialist at the Rochester office. Before CFBT, Christian worked as a Sales Coordinator for Soleo Communications. He has a Bachelor of Science in Business Marketing, and is well-versed in CRMs!
He will be using his excellent communication and marketing skills to help continue to expand our Rochester presence, while also managing existing Rochester partnerships.
Outside of CFBT, he is a volunteer coach for a youth basketball, he is an avid blogger about the NBA, and he is a member of the American Marketing Association!
Dana Page, a ten-year employee of Copier Fax Business Technologies has been promoted to Administrative Manager. Dana has worn many hats but has mainly worked in contracts, billing collections, A/R, and A/P.
With her new position, she will continue with current tasks, while also working directly with our Finance Administrator. She will also be overseeing other administrative employees and services.
Many of you have had the pleasure of working with Dana, and may also recognize her as the friendly greeter at all of our open houses.
Buffalo, NY – Copier Fax Business Technologies, one of the largest office equipment and software companies in Buffalo, NY, has been honored with the 2017 Pro-Tech Service Award from Konica Minolta. This award recognizes Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction and is only awarded to the top 10% of the company’s dealerships.
“The Pro-Tech program has existed for 29 years and each year it takes even more effort to achieve certification,” says James Ingrassia, Vice President, Solutions Support Division, Konica Minolta Business Solutions U.S.A., Inc. “It is truly a symbol of outstanding achievement and reflects (CFBT’s) belief in offering professional and reliable service.”
Led by Director of Service, Jim Bodie, Copier Fax is the only dealership within 150 miles of Western New York to receive this honor and is one of only a few Konica Minolta dealers in the country to receive this honor for ten years in a row.
To attain the Pro-Tech standard, each element of Copier Fax Business Technologies’ operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems, and customer satisfaction ratings.
“I am so proud of the hard work and dedication our service team puts into maintaining such high quality of service,” says Copier Fax Business Technologies President and Owner, Al Scibetta. “They are constantly working to advance their skills and education to stay up to date with the latest technology, in addition to always representing our company with strong customer service skills .”
Representatives from Copier Fax are continually highlighted on national industry-related outlets for their leadership in the office technology community. The Pro-Tech award reflects their continued success in holding a high standard of quality in product and service.
BUFFALO, N.Y. (April 12, 2017) — Pegula Sports and Entertainment today announced that the Buffalo Sabres have renewed the franchise’s multi-year partnership with Copier Fax Business Technologies and Konica Minolta. Copier Fax Business Technologies and Konica Minolta will continue into the 2017-2018 season and beyond as The Official Office Technology Company of the Buffalo Sabres.
“Like many area companies, the Buffalo Sabres have been the beneficiaries of outstanding business solutions that Copier Fax has provided through Konica Minolta equipment,” Pegula Sports and Entertainment’s EVP of Business Development Erica Muhleman said. “As a highly regarded Konica Minolta dealer, Copier Fax is a strong asset to our community, and partnering with community-focused companies such as this is one of our organization’s primary initiatives.”
Copier Fax Business Technologies facilitated Konica Minolta’s partnership with the Sabres in August of 2014. Partnership activation includes arena and broadcast exposure. The company also services all copying and printing needs for the Buffalo Sabres and Rochester Americans.
“Since we founded Copier Fax in 1990, we have been extremely dedicated to the Western New York community,” said company owners Andrea, Al, and David Scibetta. “Our partnership with the Buffalo Sabres is rooted in our desire to support the multiple emerging areas of downtown Buffalo. We are very excited to continue this partnership as we strive to continually grow as the region’s leading provider of copying and printing solutions.”
About Copier Fax Business Technologies
Copier Fax Business Technologies Inc. is a family-owned and operated, full-service technology provider that services the Western New York region. Founded in 1990 as a Konica Minolta dealer, Copier Fax has evolved over more than 25 years serving the community to become one of the largest office technology providers in the region. Copier Fax is proud to be recognized as a Pro-Tech Service Provider, an honor given to less than ten percent of Konica Minolta Dealers in the United States.
About Pegula Sports and Entertainment
Pegula Sports and Entertainment (PSE) is a management company that streamlines key business areas across all Pegula family-owned sports and entertainment properties including the Buffalo Bills, Buffalo Sabres, Buffalo Bandits, Rochester Americans, HarborCenter, and Black River Entertainment. PSE aims to be a leader in the sports and entertainment industry by bringing together the individual resources, capabilities, and talents of each of its entities to create a cohesive and sustainable brand that together represents the Pegula family’s interests. PSE’s mission is exemplified by its One Buffalo initiative, which unites Western New York and serves as a representation of teamwork through a deeper connection between Buffalo sports teams, fans, and the community.
Buffalo, NY – Copier Fax Business Technologies is pleased to announce the hiring of Kate Bluhm, as a Client Support Representative.
Kate’s primary responsibility will include working with the Sales and Service Departments to coordinate client training of Copier Fax’s award-winning Documentelligence, their exclusive product that provides clients with hardware and software solutions to convert their offices into “Smart Offices” to improve workflow and cost savings. Kate will be trained specifically in hardware systems, Document Management, and IT solutions from their Documentelligence program.
Before Copier Fax, Kate worked as the Director of Marketing for The Financial Guys, LLC, and as a Human Resource Recruiter for Skyline Ohio, located in Cincinnati, Ohio.
Kate will combine her extensive customer service and communications experience to help maximize customer service for CFBT customers and support CFBT with their continual growth as one of the largest office technology companies in Western New York.
Buffalo, NY – Copier Fax Business Technologies’ President and Owner, Al Scibetta was honored with presenting and facilitating a best practices discussion at the March 2017 Select Dealer Group conference in Newport Coast, California.
His topics ranged from employee relations, business expenses, and various sales and transactional programs.
Select Dealer Group, or SDG is comprised of office equipment and systems dealer members who are serious about implementing the Model for Success in their dealerships. Because of the collaborative nature of the SDG, membership is limited to one dealer from each market territory
Meetings are designed to provide strategies, encouragement, and support, with the ultimate goal of improving sales and the customer experience.
If you have any feedback for Al, on what you like or dislike about the office technology industry, please send him an email at ascibetta@copierfaxbt.com. Your feedback is greatly appreciated and will be used for future conferences as well as efforts at both CFBT and the office technology industry.
Rochester, NY – Copier Fax Business Technologies is pleased to announce the hiring of Chuck Livecchi. Chuck has joined us as a member of our sales team and will be working out of our Rochester office. He began his career in the Air Force as a computer programmer, followed by several years in sales and technology training.
He will be using his experience, along with his passion for building long-term relationships to help CFBT continue to grow as one of the largest office technology providers in WNY.
Chuck grew up in Canandaigua, NY, and attended Harley High School, Finger Lakes Community College, and Syracuse University.
Please join us in welcoming Stephanie Vail to the CFBT family. Stephanie joins us as a Finance and Administrative assistant, with the new team led by Dana Page. She will be working specifically in Accounts Payable and Receivable, along with several other financially related tasks.
