I.T. – Documentelligence Specialist

Job Title: I.T. – Documentelligence Specialist

Area of Interest: I.T.

City: Buffalo

State: New York

Job Description: Copier Fax Business Technologies, Inc. is currently seeking a polished individual who can thrive in a fast-paced environment to service our award winning products.  You will be responsible for connecting and installing new hardware/software solutions, I.T. troubleshooting both on site and remotely, and performing general office I.T. tasks.


  • Perform installations of our hardware and software solutions.
  • Assist clients remotely as part of our I.T. Helpdesk Professional Support Team.
  • Learn and become an expert of our entire Documentelligence Solutions Spectrum.
  • Fix and maintain Pagetrac accounts in order to keep client’s devices communicating and reporting.
  • Perform general office I.T. Tasks for our own organization:  Installing software, PC maintenance, network administration, and Microsoft Office support.
  • Assist sales department by keeping the showroom devices connected and installed.


  • High School and/or Technical School graduate or equivalent experience.
  • Basic knowledge of home and office networking, installing drivers, Microsoft Office products, Windows Server, Windows Clients, and Mac OS.
  • High degree of initiative.
  • Exceptionally skilled in organization, attention to detail and effective prioritization of duties.
  • Ability to work independently and as part of a team.
  • Must be positive, outgoing, self-motivated and committed to building and maintaining strong customer relations.


  • Competitive salary.
  • Outstanding benefits package (inc. medical, dental, life insurance).
  • 401(k) plan with matching company contribution.
  • Excellent holiday/vacation plans.
  • Ongoing professional development training.
  • State-of-the-art office products.
  • Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.

To apply for a job, please CLICK HERE.

Copier Fax Business Technologies is proud to be an Equal Opportunity Employer M/F/V/D committed to Affirmative Action.

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