September 2017

The busiest time of year is now upon us at Copier Fax Business Technologies.  Pre-Season has officially begun for the Buffalo Sabres, where we will be launching our extended partnership as the Official Office Technology Company of the Buffalo Sabres!  If you are going to the game this year - check our our dasher boards on the ice, our in-game feature, refreshed TV sponsorships and more! 

We also hope to extend our partnership benefits to our clients, through fun prizes and giveaways throughout the season.  Stay tuned - and make sure you follow us on our Facebook page - for the latest and greatest announcements!

We hope all of our partners have enjoyed the remaining days of summer.  We had a lot of fun having the eclipse come through town, and the September weather in Buffalo has been a dream come true.

Last month we announced a new partnership with the island of Saint Maarten, which is seeing very difficult times as a result of hurricane Irma.  From the time we have spent with them, there are many Saint Maarten residents that we consider to be our friends, and we ask that you keep them in your thoughts and prayers.  

If you are interested in sending any type of support or relief to the island, please visit this website for more information - CLICK HERE.


7 Ways Automated Customer Document Control Reduces Manufacturing Cycle Time

Manufacturing business processes are comprised of a wide variety of document types and forms; all are involved in moving a product from inventory to the customer. Challenges stemming from the inability to access critical information when needed can directly affect sales and your bottom line.

These document-related customer fulfillment challenges are accelerating because of: 1) a growing global footprint of both suppliers and customers; 2) a demand by customers for more specialized logistics and delivery solutions; and 3) increased integration of manufacturers into networks of suppliers and customers, requiring improved distribution and logistics agility and flexibility.

Here are seven benefits of using Document Management to automate customer documentation:

1. Improve manufacturing cycle time, delivery and invoicing by creating a closer and immediate alignment between key processes.
2. Eliminate errors and exception processing caused by incomplete or missing paperwork.
3. Digital archive enables regulatory compliance and records retention schedules can be predefined.
4. Easily regulate records management for doing business globally
5. As organizations increasingly deal with globally distributed customers and suppliers, the need to digitize core customer documentation and share that information across business processes is growing. This management of processes across multiple time zones and geographies is seamless when done digitally.
6. Having all of the information associated with a customer accessible allows customer service representatives to anticipate customer needs, reduce errors, and not only meet, but exceed, customer expectations.
7. Advance receivable time-line with instant proof of delivery notifications.


All of these point to the need for an integrated information management infrastructure.  Without this infrastructure, customer information will be scattered across the organization, critical information will be unavailable at key decision points, and manufacturing cycle time will inevitably deteriorate.

Read More
Industry Stories
Case Study – Peer Bearing
PEER Bearing Company, a manufacturer and supplier of bearing products, implemented DocuWare to streamline its sales orders workflow. The results were impressive cost savings and increased productivity, allowing the department to easily keep up with the growing order volume...
Read More
Doctoberfest 2017
New Location - New Time!
Copier Fax Business Technologies is pleased to announce a new and improved Doctoberfest 2017.  Please save the date for Wednesday, October 25th from 5:00pm - 8:00pm for our Doctoberfest Open House Happy Hour! This year's event will be held at Flying Bison's brewery...
Read More
Capturing Attention Quickly Online
How can we quickly capture the attention of our customers and prospects so our online messages sink in? Here are some tips to help. 1. Adding visual elements and interaction to your online materials is a good place to start. A good ways of doing this is using media...
Read More
Hot Products
DocuWare and Microsoft Outlook – A Strong Team
Throughout a typical working day, hundreds of email come flooding in. They are an important part of your work and you need to be able to access them at all times. As business correspondence, emails are also subject to legal retention periods and then they must be ...
Read More
Copier Fax Ranked Top Seller of The Receptionist
Buffalo, NY - Copier Fax Business Technologies has been recognized as one of the top sellers in the country, of Konica Minolta's "The Receptionist".   This new visitor management system allows tracking of everyone who enters the office building.  Guests check in ...
Read More
Al Scibetta Named Presenter at SDG
Buffalo, NY – Copier Fax Business Technologies’ President and Owner, Al Scibetta was honored with presenting and facilitating a best practices discussion at the September 2017 Select Dealer Group conference in Chicago, IL. His topics ranged from employee ...
Read More
October 2017
Featured Links
Please register for our webinar this month: End the Email Pile-Up: Automate Email Archiving and Management
Please register for our webinar next month: Build a Highly Productive Mobile Workforce with Digital Office Automation Tools
Attend Our Technology Event
Contact Us 716-853-5000

Other Stories
Copier Fax Business Technologies, Inc.
465 Ellicott Street | Buffalo, NY 14203 | 716-853-5000 x.17