CFBT named 2019 Fast Track Company of Western New York

 

Copier Fax Business Technologies has been named a 2019 Fast Track Company of Western New York by Buffalo Business First.

This title is granted to businesses that are one of the fastest growing companies in the area, and meet the following criteria:

– Independent, privately held and for-profit.

– In business & generating revenue of $1million for at least three full years.

– Headquartered in Western New York (8 counties).

Copier Fax received this recognition in 2013-2015, 2018 and 2019.

CFBT credits some new major partnerships which has once again put the company back on this list for another year.  In recent years, this includes the expansion of their partnership with Pegula Sports and Entertainment through several entities across the United States. This is among several other partnerships, in addition to our longstanding relationship with many of our clients – some existing for almost 30 years.

We would like to once again thank our partners, both old and new for trusting us in handling your office technology needs.

A reception for this honor will be held on Thursday, August 15th at the Admiral Room on Main Street in Buffalo.

Top 3 Things To Know About The Windows 7 To 10 Upgrade

On January 14, 2020, Microsoft will end support for its Windows 7 operating system as part of a long-planned shift to Windows 10. And a recent survey by Kollective revealed that two-thirds of businesses surveyed had yet to develop a strategy to migrate to Windows 10. One-fifth didn’t even know Microsoft was planning to withdraw support for Windows 7.[1]

And so we put together the top 3 things that you should know about the end of Windows 7 to properly prepare your business for a successful upgrade.

  1. What does this upgrade mean?

Organizations that fail to transition to Windows 10 before year-end will lose ongoing support for security updates, security patches, and online technical content updates. In fact, customer support for Windows 7 will cease to exist. But, from a risk perspective, the failure to migrate could be catastrophic because security patches ensure that your devices are always protected.

  1. How should I go about learning more to make the switch?

Your IT department should help select the technology that you need to operate your business effectively. More organizations than not, unfortunately lack a full-time IT department, and so large scale upgrades like this, can be challenging and on occasion, missed. Konica Minolta’s IT Services division, All Covered, can help to provide direction and advice to any organization who feel lost or troubled by this upgrade. Additionally, All Covered can assist to complete the responsibilities of a full time IT department to perform the install, integrate, and train employees while also providing desktop support to fix any system issues.

  1. How will my organization benefit?

By upgrading now – your business can work to transition out older operating systems without the pressure of a 30 day deadline. Installing the new Windows 10 will boost productivity because its startup is 28% faster as compared to Windows 7. Additionally, its regular updates are designed to be just as easy for in-office employees and remote workers as well. The most important reason to upgrade now is to keep your business safe. Microsoft has worked diligently to create an operating system that is primarily focused on security for any business. The added layers of security include facial and fingerprint login, encryption of data on hard drives, and built in malware and virus protection.

After a 10 year run, Windows 7 has come to a bittersweet end for Microsoft and there is an excess of information published about upgrading to Windows 10. If you feel completely bombarded about where to start – we’re here to help. Let us take the burden off your shoulders, contact your Documentelligence™ representative today!

 

[1] Hopping, Claire. “Two-thirds of Businesses Not Prepped for Death of Windows 7,” ItPro, September 3, 2018.

This article was written by Brittany Rodriguez, Konica Minolta Marketing Specialist

 

CFBT WELCOMES TIMOTHY WARREN

Buffalo, NY – Copier Fax Business Technologies is pleased to announce the hiring of Timothy Warren as the Director of Finance and Administration.  Timothy takes on this position as the former Director of Finance and Administration, Carm Sieckmann enjoys retirement.

Timothy joins us from Allstate, Inc. and holds a BS in Business with a concentration in Accounting from the University at Buffalo.  He is looking forward to watching and helping lead CFBT to a larger presence in Buffalo and Rochester, and is very excited to be a part of the CFBT family.

Please join us in welcoming Timothy!

CFBT HONORED AS PRO-TECH CERTIFIED FOR 12th STRAIGHT YEAR

Buffalo, NY – Copier Fax Business Technologies, one of the largest office equipment and software companies in Buffalo, NY, has been honored with the 2019 Pro-Tech Service Award from Konica Minolta.  This award recognizes Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction, and is only awarded to the top 10% of the company’s dealerships.

“This year marks the 31st year of the Pro-Tech program” says James Ingrassia, Vice President, Solutions Support Division, Konica Minolta Business Solutions U.S.A., Inc.  “It is a testament to the fact that Konica Minolta has the highest quality Dealer Partners and ensures that KMBS customers are offered the most professional and reliable service available.”

Led by Director of Service, Jim Bodie, Copier Fax is the only dealership within 150 miles of Western New York to receive this honor, and is one of only a few Konica Minolta dealers in the country to receive this honor for ten years in a row.

To attain the Pro-Tech standard, each element of Copier Fax Business Technologies’ operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.

“Our service team is simply the best.  They are the reason why we achieve this great honor,” says Copier Fax Business Technologies President and Owner, Al Scibetta.  “They not only take continuing education on a regular basis, but they are also honored for their high performance and scores at these sessions.”

In addition to the Pro-Tech certification, the Service Department has proudly accumulated over 30 Silver Seal awards throughout the company history.  This Silver Seal is granted for excellence in training, and is only awarded to the top 6-15% of Konica Minolta technicians in the entire country.

Representatives from Copier Fax are continually highlighted on national industry related outlets for their leadership in the office technology community.  The Pro-Tech award reflects their continued success in holding a high standards of quality in product and service.

KATE IS NATIONAL CHAMPION GREAT!

Newport Beach, California – On Tuesday, March 5th it was announced at the Konica Minolta Dealer Conference that Copier Fax Business Technologies’ very own Kate Bluhm had won the National Demo Championship.  This challenge entailed several steps, including competing in the regional round, followed by competing for the territory title in New York City, and finally the honor of becoming the Champion.

This year’s conference was held at Newport Beach, California.  As part of her win for the East Coast Territory, Kate had an all expense paid trip to the conference, which included all travel accommodations, meals, and conference seminars.

Each territory from across the country had a representative competing for the ultimate title, with attendees of the conference viewing their demo videos and voting for the winner.

What makes Kate’s win extra impressive is the fact that she has only been with Copier Fax for a little over two years, yet she was competing against sales managers, and major account managers.  Many of the competitors had 10-20 years of experience in the industry.

This is a title that Kate will be able to cherish forever.  Additionally, as part of her national prize, Kate won a cash bonus and a trip voucher worth $2,500.

In celebration of her success, we have proudly promoted Kate to Client Success Manager, where she will be taking on more responsibilities in client training and service, as well as evolving a team of service representatives to work under her leadership.

CFBT Welcomes Chip Navarro

Buffalo, NY – Copier Fax Business Technologies has welcomed Rowland “Chip” Navarro to the CFBT family.  Chip has joined our team as a Sales Executive in our growing department.  He previously was the East Coast Account Manager/Distributor for ZYXEL Communications.

Chip has a degree from Gannon University, and when he is not at CFBT, he is an official for High School Football, Girls Basketball and Field Hockey.  He also enjoys golfing and racquetball.

He is looking forward to building his relationship with the customers in his territory.

Welcome Chip!

CFBT Welcomes Denise Colletti

Buffalo, NY – Copier Fax Business Technologies is pleased to announce that Denise Colletti has joined the company as a Sales Executive.  Denise joined our team after working for WNY Imaging Systems, Inc. for 14 years and Toshiba Business Solutions for one year, as an Account Executive.  She will be taking her previous experience and skills to sell our machines and implementing software solutions!

Denise has a Business Management degree from Long Island University.  She is currently aspiring to become a member of the Buffalo Niagara Medical Campus Rotary Club.  When she is not at CFBT, she enjoys spending time with her three children and two grandchildren – as well as her teacup Terrier, Phoebe!  Denise also enjoys traveling back to Chicago to visit family and friends and is looking forward to the snow to melt, so she can get back to her favorite activities of golf and swimming.

She is looking forward to helping to grow the business and gain a sense of accomplishment while at CFBT, and noted that everyone has been so welcoming and extremely helpful!  Last but not least, she is looking forward to the monthly birthday lunches!

Welcome Denise Colletti!

1 4 5 6 7 8 21

Search

+