CFBT WELCOMES TIMOTHY WARREN

Buffalo, NY – Copier Fax Business Technologies is pleased to announce the hiring of Timothy Warren as the Director of Finance and Administration.  Timothy takes on this position as the former Director of Finance and Administration, Carm Sieckmann enjoys retirement.

Timothy joins us from Allstate, Inc. and holds a BS in Business with a concentration in Accounting from the University at Buffalo.  He is looking forward to watching and helping lead CFBT to a larger presence in Buffalo and Rochester, and is very excited to be a part of the CFBT family.

Please join us in welcoming Timothy!

CFBT HONORED AS PRO-TECH CERTIFIED FOR 12th STRAIGHT YEAR

Buffalo, NY – Copier Fax Business Technologies, one of the largest office equipment and software companies in Buffalo, NY, has been honored with the 2019 Pro-Tech Service Award from Konica Minolta.  This award recognizes Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction, and is only awarded to the top 10% of the company’s dealerships.

“This year marks the 31st year of the Pro-Tech program” says James Ingrassia, Vice President, Solutions Support Division, Konica Minolta Business Solutions U.S.A., Inc.  “It is a testament to the fact that Konica Minolta has the highest quality Dealer Partners and ensures that KMBS customers are offered the most professional and reliable service available.”

Led by Director of Service, Jim Bodie, Copier Fax is the only dealership within 150 miles of Western New York to receive this honor, and is one of only a few Konica Minolta dealers in the country to receive this honor for ten years in a row.

To attain the Pro-Tech standard, each element of Copier Fax Business Technologies’ operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.

“Our service team is simply the best.  They are the reason why we achieve this great honor,” says Copier Fax Business Technologies President and Owner, Al Scibetta.  “They not only take continuing education on a regular basis, but they are also honored for their high performance and scores at these sessions.”

In addition to the Pro-Tech certification, the Service Department has proudly accumulated over 30 Silver Seal awards throughout the company history.  This Silver Seal is granted for excellence in training, and is only awarded to the top 6-15% of Konica Minolta technicians in the entire country.

Representatives from Copier Fax are continually highlighted on national industry related outlets for their leadership in the office technology community.  The Pro-Tech award reflects their continued success in holding a high standards of quality in product and service.

KATE IS NATIONAL CHAMPION GREAT!

Newport Beach, California – On Tuesday, March 5th it was announced at the Konica Minolta Dealer Conference that Copier Fax Business Technologies’ very own Kate Bluhm had won the National Demo Championship.  This challenge entailed several steps, including competing in the regional round, followed by competing for the territory title in New York City, and finally the honor of becoming the Champion.

This year’s conference was held at Newport Beach, California.  As part of her win for the East Coast Territory, Kate had an all expense paid trip to the conference, which included all travel accommodations, meals, and conference seminars.

Each territory from across the country had a representative competing for the ultimate title, with attendees of the conference viewing their demo videos and voting for the winner.

What makes Kate’s win extra impressive is the fact that she has only been with Copier Fax for a little over two years, yet she was competing against sales managers, and major account managers.  Many of the competitors had 10-20 years of experience in the industry.

This is a title that Kate will be able to cherish forever.  Additionally, as part of her national prize, Kate won a cash bonus and a trip voucher worth $2,500.

In celebration of her success, we have proudly promoted Kate to Client Success Manager, where she will be taking on more responsibilities in client training and service, as well as evolving a team of service representatives to work under her leadership.

CFBT Welcomes Chip Navarro

Buffalo, NY – Copier Fax Business Technologies has welcomed Rowland “Chip” Navarro to the CFBT family.  Chip has joined our team as a Sales Executive in our growing department.  He previously was the East Coast Account Manager/Distributor for ZYXEL Communications.

Chip has a degree from Gannon University, and when he is not at CFBT, he is an official for High School Football, Girls Basketball and Field Hockey.  He also enjoys golfing and racquetball.

He is looking forward to building his relationship with the customers in his territory.

Welcome Chip!

CFBT Welcomes Denise Colletti

Buffalo, NY – Copier Fax Business Technologies is pleased to announce that Denise Colletti has joined the company as a Sales Executive.  Denise joined our team after working for WNY Imaging Systems, Inc. for 14 years and Toshiba Business Solutions for one year, as an Account Executive.  She will be taking her previous experience and skills to sell our machines and implementing software solutions!

Denise has a Business Management degree from Long Island University.  She is currently aspiring to become a member of the Buffalo Niagara Medical Campus Rotary Club.  When she is not at CFBT, she enjoys spending time with her three children and two grandchildren – as well as her teacup Terrier, Phoebe!  Denise also enjoys traveling back to Chicago to visit family and friends and is looking forward to the snow to melt, so she can get back to her favorite activities of golf and swimming.

She is looking forward to helping to grow the business and gain a sense of accomplishment while at CFBT, and noted that everyone has been so welcoming and extremely helpful!  Last but not least, she is looking forward to the monthly birthday lunches!

Welcome Denise!

CFBT Pushes New and Improved Green Program Launched for Konica Minolta

At Copier Fax Business Technologies, we believe it’s our responsibility to conduct business in a way that will preserve the environment and create a more sustainable society. We are striving to maximize efficiency while minimizing the environmental impact.

From design and development, throughout the product’s lifecycle, to disposal, our products at Copier Fax Business Technologies are engineered, manufactured and transported in ways that save energy and reduce waste.

Konica Minolta’s Clean Planet Program leads the industry in protecting the environment. They have now simplified the program to make it even easier and more convenient. Saving energy, managing resources and promoting policies that really make a difference — it’s all part of our commitment to preserve the planet for generations to come.

To read more about their new program – CLICK HERE!

We are highly encouraging our clients to register for the Box Program.

The Box Program is ideal for customers who utilize between 4 and 200 cartridges per month. Each order includes 3 individual recycling boxes that are designed to hold 10 to 15 items (when placed into the recycling box without the original packaging).

The boxes come complete with pre-affixed return UPS labels. When a box is full, simply secure the liner with the included zip ties, tape the lid, and schedule a pick up through UPS.

Click here to register: https://www.myctlportal.com/konica-minolta/new-customer-registration.aspx

If you have any questions, please contact your CFBT representative.  Thank you for helping us go green!

Kate Bluhm named Finalist in Konica Minolta Demo Challenge

Congratulations to our Client Support Representative has been selected to represent the East Territory for the National Konica Minolta Demo Challenge.

The challenge began at the regional level, where she competed to attend the Easter Territory finals in New York City.

Kate was tasked with completing a demo about hardware and software, showcasing both the product and practical business approach.  She beat out five other regional finalists to represent the Eastern Territory.

Kate will be traveling to the Konica Minolta Conference in Newport Beach, California during the first week of March.  At this conference, they will announce the national winner of this challenge.

We wish Kate the best of luck, and would like to extend a big congratulations on all of her hard work during this national competition.

CFBT Named 2018 Elite Dealer

ENX Magazine and ENX The Week In Imaging announced that Copier Fax Business Technologies has been selected as a 2018 Elite Dealer. This annual Who’s Who of the office technology dealer community, which is published annually, is featured in the December issue of ENX Magazine.

The 132-strong 2018 Elite Dealers were selected based on numerous criteria, including growth initiatives, innovative marketing programs, outstanding customer service, charitable contributions to the community, progressive workplace cultures and adaptability to an ever-changing market.

“We would like to congratulate our 2018 Elite Dealers, who continue to thrive and grow in a highly-competitive marketplace. Even as the needs of their clients continue to evolve, these dealers blend many 21st century tools and tactics with old-fashioned customer service—backed by a loyal workforce—to ensure successful outcomes,” said Susan Neimes, managing editor of ENX Magazine and ENX The Week In Imaging.

Added Erik Cagle, editorial director of ENX Magazine, “The strength and vitality of this group is a testament to their core values. It seems that every year, as the industry continues to consolidate, our roster of Elite Dealers continues to grow by leaps and bounds. There are many fascinating success stories to be told, and they can be found in our December issue.”

This is CFBT’s 7th year receiving this honor.  The magazine noted our new partnership with Buffalo Spree magazine, and the branding of our fleet, which have become mobile billboards for our company.

To read this month’s edition of ENX magazine, CLICK HERE (find us on page 106).

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