Document Management Systems Consultant

Job Title: Document Management Systems Consultant

Area of Interest: I.T./Account Management

City: Buffalo

State: New York

Job Description: Copier Fax Business Technologies, Inc. is currently seeking a creative, driven, open-minded, organized individual to be part of a team-oriented organization in the technology industry.  You will have the opportunity to work in a steadily growing and profitable business while expressing your creativity, and people skills.


  • Advise/support customers in the definition and implementation of complex interactive Document Management Solutions (DMS).
  • Business consultancy, project management and commercial support.
  • Communicate constantly with clients, implementation and account management teams.
  • Ensure customer satisfaction, develop and maintain customer relationships.
  • Take responsibility for own project engagements and achieving own personal bill ability target.
  • Prepare customers for the changes brought on by technology solutions.
  • Provide recommendations for business process reengineering.
  • Help translate customer requirements into technical solutions and help customers to implement these solutions, including development of integrations with back office applications and related technologies.
  • Single point of contact for a customer during the project and responsible for customer satisfaction.
  • Responsible for successful project delivery (on time and on budget, according to agreed specifications and with ensured client satisfaction).
  • Serve as a mentor and coach to the technical and functional consultants on your team.
  • Support sales colleagues and client management with pre-sales for services and deliver project proposals when needed.  Be a subject matter expert.
  • Able to spot commercial opportunities.
  • Actively participate in knowledge sharing, able to deliver on training and participate in training development.


  • Experience in Technical Consulting, developing and implementing solutions.
  • Proven track record using a logical and systematic approach.
  • Ability to work independently.
  • Be sensitive to team atmosphere and customers and able to handle political situations.
  • Good communication and presentation skills.
  • Able to gather requirements and decide on completeness and correctness of these requirements.
  • Able to perform reviews and audits of existing implementations.
  • Functional/technical knowledge of a leading DMS platforms (such as DocuShare, Hyland OnBase, Documentum, Alfresco, docStar, Docuware (preferred), FileNet, etc.).
  • Technical insight and interest in developing solutions in document management technology.
  • Good knowledge and a solid experience in at least a number of the following:  Windows (latest), UNIX, Web Server TEchnology, .Net and J2EE, MS SQL, Oracle db, (D)HTML, CSS, JacaScript, C#, Visual Basic, ASP(X), JSP, XML, XSLT, and JAVA).
  • Bachelors degree (preference in Computer Science or equivalent).
  • Experience helping with pre-sales (demos, RFPs, etc.)
  • Willingness/Ability to travel throughout Western New York.


  • Competitive salary.
  • Outstanding benefits package (inc. medical, dental, life insurance).
  • 401(k) plan with matching company contribution.
  • Excellent holiday/vacation plans.
  • Ongoing professional development training.
  • State-of-the-art office products.
  • Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.

To apply for a job, please email cover letter and resume to Al Scibetta:

Copier Fax Business Technologies is proud to be an Equal Opportunity Employer M/F/V/D committed to Affirmative Action.

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